Customer Assistant - London, United Kingdom - Switch Advisors Grp
Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Assistant.As a Customer Assistant, you will play a crucial role in providing exceptional service and support to our valued customers.
Responsibilities:
- Assist customers with inquiries, concerns, and requests inperson
- Provide accurate and timely information to customers regarding products and services
- Analyze customer needs and recommend appropriate solutions or actions
- Handle customer complaints or escalations with professionalism and empathy
- Collaborate with internal teams to resolve customer issues and ensure customer satisfaction
Skills:
- Strong communication and interpersonal skills
- Excellent phone etiquette and active listening skills
- Ability to effectively communicate complex information in a clear and concise manner
- Ability to work well under pressure in a fastpaced environment
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Salary:
From £23,984.00 per hour
Benefits:
- Additional leave
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 03/04/2024
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