Administration Assistant - Liverpool, United Kingdom - Davies Group

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    Description

    The Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes.

    What your day will look like:

    • To provide support to a team of claims handlers and other departments when required
    • To adhere to client specific protocols and best practice
    • To support delivery of consistently high levels of service and productivity
    • To create accurate Claims Management System records
    • Answer incoming calls
    • Filing
    • File management
    • Accurately input claims
    • Sort and dispatch the post

    Essential Skills and Attributes:

    • Previous admin experience
    • Excellent IT skills including excel and inputting data accurately and efficiently
    • Good communication skills, has the confidence and ability to speak verbally over the phone
    • Organisational skills with the ability to manage own workload
    • Has the ability to prioritise tasks


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