Senior ICT Engineer - Cheltenham, Gloucestershire, United Kingdom - SDL Solutions Limited

Description

IT Support Engineer required by a well-established IT Support company based in Cheltenham.
You must have good customer service skills and IT knowledge to join their existing team.
Supporting internal and external customers with their technical issues over the telephone, via email and face to face
understanding of Network Servers & Support

Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.

Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing.

Users are supported both over the phone and in person at the head office and at various sites.

Develop relationships with customer and deploy projects
Understanding of web technologies, databases, cloud technologies

Buzzword:

• IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior

IT Support Engineer - Cheltenham
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