Client Services Representative - Aldershot, United Kingdom - Highpoint Recruitment
Description
The Client Services Representative key responsibilities are:
- Quoting and managing jobs and ensuring additional costs are recorded and approved by the client
- Ensuring job briefs are taken from client / sales and communicated to IT & Production via clear, concise job bag instructions
- Creating job bags, preparing costings for invoicing and other admin tasks
- Preparing pack samples for clients and production
- Taking overall responsibility for designated accounts and communicating with clients
- Managing client stock
- Keeping the Client Services Manager updated at regular intervals throughout the day
- Ensuring high levels of customer care, keeping clients updated on progress of their project from start through completion
- Meeting clients at Apex's offices or travelling to visit clients at their offices
The ideal Client Services Representative will be:
- A competent user of MS Word, Excel and Outlook
- Outgoing, organised and energetic with excellent people skills
- Customer focused with an interest in understanding the production process
- Forward thinking and proactive with good attention to detail
The Client Services Representative Benefits:
- 20 days holiday plus bank holidays (rising 1 day per year, up to 25 days)
- Birthday as an extra day holiday
- Free Parking
- Pension contribution
- Monday to Friday (08:30 to 17:00 or 09:00 to 17:30)
Job Types:
Full-time, Permanent
Salary:
£24,000.00-£28,000.00 per year
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
J4467
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