Client Services Representative - Aldershot, United Kingdom - Highpoint Recruitment

Tom O´Connor

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Tom O´Connor

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Description

The Client Services Representative key responsibilities are:

  • Quoting and managing jobs and ensuring additional costs are recorded and approved by the client
  • Ensuring job briefs are taken from client / sales and communicated to IT & Production via clear, concise job bag instructions
  • Creating job bags, preparing costings for invoicing and other admin tasks
  • Preparing pack samples for clients and production
  • Taking overall responsibility for designated accounts and communicating with clients
  • Managing client stock
  • Keeping the Client Services Manager updated at regular intervals throughout the day
  • Ensuring high levels of customer care, keeping clients updated on progress of their project from start through completion
  • Meeting clients at Apex's offices or travelling to visit clients at their offices

The ideal Client Services Representative will be:

  • A competent user of MS Word, Excel and Outlook
  • Outgoing, organised and energetic with excellent people skills
  • Customer focused with an interest in understanding the production process
  • Forward thinking and proactive with good attention to detail

The Client Services Representative Benefits:


  • 20 days holiday plus bank holidays (rising 1 day per year, up to 25 days)
  • Birthday as an extra day holiday
  • Free Parking
  • Pension contribution
  • Monday to Friday (08:30 to 17:00 or 09:00 to 17:30)

Job Types:
Full-time, Permanent


Salary:
£24,000.00-£28,000.00 per year


Schedule:

  • Monday to Friday

Work Location:
In person


Reference ID:
J4467

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