Technical Specialist - Tyseley, United Kingdom - SCC

SCC
SCC
Verified Company
Tyseley, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Role:
Technical Specialist - Infrastructure


Location:
Hybrid working - Birmingham (1 day per week)/Remote

Salary / Package:
Upto £45,000 + Car/Allowance plus large company benefits and access to fantastic personal development opportunities


SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences.

We are a business where innovation is greater as we combineunique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.


Demand for our Data Centre services continues to grow both from existing and new customers creating a real career opportunity for a talented individual to join us at our Birmingham Data Centre as an Technical Support Infrastructure engineer.

Why SCC?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and lifelong learning opportunities
  • Opportunity to join Europe's largest privatelyowned IT Company

Key Responsibilities:

  • Supporting some of our highest profile customers across a range of Infrastructure technologies.
  • Supporting the DCS Infrastructure engineering team in the advanced troubleshooting of customer's environments
  • Managing incidents and problems appropriately within agreed service levels
  • Identify Technical Problems and potential Service Improvements across customers Virtualisation and EUC environments
  • Participate in an oncall technical escalation process outside of UK Business hours
Key Skills/Experience

  • Advanced technical knowledge of Exchange technologies (Exchange, Office 365, ISA / TMG / Forefront, Symantec Enterprise Vault, Mimecast, Websense, BES)
  • Strong background with core network, computer and storage technologies in largescale deployments
  • Ability to troubleshoot complex, technical, multisite and multidisciplinary problems and incidents
  • Possess excellent customer service skills
  • Demonstrate the ability to work with colleagues and stakeholders at all levels
As you will be working alongside our colleagues in the UK Public Sector, you will be required to undertake Security Clearance

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment.

No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which aredefined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Interested?

Then click the response button now


At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation.

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