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    Motor Insurance Handler - Lutterworth, United Kingdom - Optima UK Inc Ltd

    Optima UK Inc Ltd
    Optima UK Inc Ltd Lutterworth, United Kingdom

    2 weeks ago

    Default job background
    Permanent, Full time
    Description

    Job Role:
    Commercial Motor Insurance Handler

    Location:
    Lutterworth

    Salary:
    £28-£ 30K Per Annum DOE

    Benefits:
    (e.g-Company pension + Company vehicle + Company credit card + Ongoing training + Company uniform + free parking + up to 20 hours overtime a week.)


    The Company:


    Our client is an insurance company dealing with all insurance needs in the commercial sector and are looking for a Commercial Motor insurance Call handler join the team.


    The Candidate:


    This is an office-based role, handling telephone renewals, managing client expectations and communications to provide a high level of customer service and dealing with existing client enquiries.

    The policies dealt with includes Motor Fleet and Commercial Vehicles.


    We're looking for candidates who:

    • Possess excellent communication skills, both verbal and written.
    • Can handle difficult situations with patience and professionalism.
    • Demonstrate strong decision-making and analytical abilities.

    Job Role Responsibilities:

    • Conduct thorough "fact-finding" to understand client needs and provide suitable quotations.
    • Communicate effectively with clients, advising on the best options for price and coverage.
    • Manage policy renewals and generate new business income.
    • Handle commercial lines administration tasks and ensure team efficiency.

    Essential:

    • Experience using Acturis
    • Motor fleet experience


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