Service Staff - Swadlincote, United Kingdom - Saffron Catering

Saffron Catering

Verified Company

Swadlincote, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Work available from May for Weekends/Evening shifts (Zero Hour Contracts) - Food and Beverage Service Staff - working on weddings and events in the local area

Interviews held Tuesday

Person Specification
You will be hard working, able to plan ahead effectively and be able to adapt well into our team.

With a keen eye for detail, and service with a smile, it is imperative that each event has exactly what it requires.

Excellent communication skills and a key emphasis on customer service is required.

Duties

Work with the operations team regarding preparation for events, working from prep lists and loading vans with all required equipment etc. for the events
To set up events as per clients requirements across various sites with numbers of events regularly fluctuating along with location and size of events
Depending on nature of catering e.g. buffets, or seated dinners, provide the appropriate level of service as per standards set by Saffron, ensuring there is sufficient food and the customer are served efficiently as per booking request
When requested, serve and assemble food for customers to ensure both a fast and courteous standard of service, with the emphasis being on excellent customer service
Work under the supervision of an Event Manager on site, ensuring service with a smile at all times, and being presentable in the correct uniform and manner etc.
Operate the till and take cash and issue change or process card payments for public sales events/bar sales when required
For any beverage service for function bars or during the events, ensure service area is laid out appropriately and that sufficient beverage is available along with any equipment required for service. Full compliance with UK Licensing Laws are required
Ensure full support is given to Event Managers regarding staff briefings, service period and de-briefing at all events
Assist if required in preparation of the menu as directed by the kitchen team, plating up meals etc.
Clear dirty crockery and glassware appropriately, store carefully and load onto vans etc.
Ensure a post event area has a full clean down and be responsible for collecting all dirty linen post events and removing all food waste as per food hygiene management systems
Undertake cleaning duties to include general cleaning of front of house areas and all dining areas, as well as cleaning kitchen surfaces including fridges and freezer units, as part of legal requirement to provide a clean and hygienically safe catering environment both at the unit and off site - leaving all sites as we found them
On occasions, prepare and deliver corporate buffets working with the corporate ops team
Driving licence is beneficial, along with access to a vehicle
Build relationships with each of the Saffron teams both at the unit and on site at events
To work as part of a diverse team and provide resilience for other team members when required
Follow all health and safety procedures including correct manual handling procedures

Key Skills

Excellent communication skills
Organisation and time management
Excellent interpersonal skills
Attention to detail
Team working
Accurate recording skills
A confident and willingness to learn and succeed in the role
Positive attitude and personable manner which can be adapted when required
Experience within the hospitality industry, ideally customer facing
You have a strong willingness and optimistic attitude, to grow within this role
You have a genuine desire to please clients and deliver the WOW factor at each and every event
You are highly professional and positive in your thoughts, words, action and appearance
You are extremely organised and efficient and deliver on results even under pressure
The work you produce is consistently neat and presentable and you have an excellent eye for detail and accuracy
You will fully live the vision, mission and culture of Saffron
You enjoy working independently as well as in a team and have an eye and passion for perfection in everything you do
You must have the ability to manage client's high expectations with confidence and empathy
You must have a positive attitude towards your work, with your clients and work colleagues
You understand and with a cheerful positivity accept that this role at times involves unsociable hours
Dedication to create a strong team around you, training according to our own high standards and expectations