Customer Service Coordinator Fixed Term - London, United Kingdom - City University London

City University London

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

JOB NUMBER
PRSV00533
SCHOOL / SERVICE
Professional Services
DEPARTMENT
Property and Facilities
LOCATION
College Building
CONTRACT TYPE
Fixed-term
JOB CATEGORY
SALC / Clerical / Technical / Support
HOURS
Full-time
SALARY MIN
£24,285
SALARY MAX
£24,285
PUBLICATION DATE
15-Feb-2023
CLOSING DATE
28-Feb-2023

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research.

During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realizing its vision of being a leading global university.

Background

The Property and Facilities Department (PAF) is responsible for providing a safe and efficient working environment for all University staff and students.

PAF manages all building services and the strategic development of the estate contributing to the delivery of City University London's strategic and operational objectives.

This is a fixed term contract until 31st July 2023.

Responsibilities
Your duties will include working on reception greeting customers, visitors and students and dealing with their queries. You will be responsible for maintaining and updating the visitor management systems. You will support University events and be hands on with the production of ID cards and event badges.

This role will require shift working: pm, pm or pm depending on the rota.

Person Specification

You will have extensive hands on Receptionist experience, ideally within a Higher education or corporate environment; using you excellent communication and customer service skills to greet incoming visitors from across different parts of the University Campus.

You will have a flexible approach to work and be able to travel between different reception locations as required. You will be well organised and comfortable with independent working and managing multiple tasks to meet deadlines. Experience and competence in using Microsoft Office packages is also required.

Additional Information
City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date: 28th February 2023 at 11:59pm.
Interviews are scheduled for W/C 14th March 2023.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

The University of business, practice and the professions

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