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- To assess all new account applications with the aid of: On-line Credit Agencies - Filed Accounts - Local Knowledge and discussing the acceptance or rejection of credit facilitates with customers and sales staff
- To maintain all customer credit limits in line with Company policy and customer purchasing requirements. Including monthly review of £10k plus customers.
- Ensure yearly financial review is logged and maintained on customers trading above a given level
- Collection of debts within assigned credit terms and achievement of individual & department targets and the keeping of meticulous records & review dates via a customer diary system
- Listening to the financial issues of customers and making sound commercial arrangements for payment plans
- To process any credit held orders and contact sales / customers where necessary in a timely & commercial manner
- Reconciliation of monies received in line with customer remittances.
- To record and manage all customer queries and disputed invoices.
- Assist in the management and responses to the central Credit Control email address
- To ensure customer database is accurate and up to date along with the filing and maintenance of relevant associated filing.
- To refer accounts, where appropriate for litigation
- To ensure maximum efficiency of the Aged Debt by liaising with local branches, including a monthly meeting with each Business Manager via telephone or face to face
- To visit customers where necessary to ensure smooth running of the account / build relationships and to aid credit assessment
- Regular visits to assigned branches and attendance of quarterly meetings held by Group Credit Manager and bi monthly ledger reviews with Team Leader
- Ad hoc duties as assigned by the Group Credit Manager / Assistant Credit Manager / Team Leader
- Excellent communication skills, including the ability to negotiate
- Excellent customer service skills
- Excellent interpersonal skills
- Good numeracy skills
- Ability to work in a team environment
- Ability to work under pressure and work to strict deadlines
- Ability to gauge different situations and behave accordingly
- Strong and adaptable personality
- Good organisational & time management skills
- Commercial B2B credit control experience in a relevant fast-moving environment with the confidence & ability to place pressure tactfully on individuals / companies who owe money
- Credit assessment knowledge
- Ability to explain financial issues to others in a simple yet direct manner
- Intermediate or above Excel skills
- An understanding of double entry bookkeeping
- Knowledge of Microsoft AX Dynamics / similar system
Finance Graduate - Chertsey, United Kingdom - Portfolio Credit Control
Description
Portfolio Credit Control are currently partnered with a reputable manufacturing business who are ever-growing. The business is currently looking to strengthen to credit function with an organically grown role as a Credit Controller. This is a great opportunity for someone who is looking to join a business with a family ethos who can offer stability and long term career opportunities.To administer an assigned portion of the Sales Ledger and generate maximum cash flow & minimise bad debts. Maximise sales potential and provide a high standard of customer service to both internal & external customers. To work within a team focused on delivering high standards and a professional service.
KEY RESPONSIBILITIES
PERSON SPECIFICATION
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47192BRINDCC