Financial Inclusion Specialist - London, United Kingdom - William Hill PLC

Description

Do you possess a strong dedication to supporting frontline employees in identifying customers who may be vulnerable to gambling-related harm and assisting them in conducting effective interactions to mitigate the risk of harm.

We need a Senior Safer Gambling Learning evangelist to craft and implement top-tier training programs across all our brands and markets.

Your mission- equip our staff with the skills to spot and tackle gambling-related harm while promoting responsible gambling. You'll collaborate with external providers and internal teams to ensure our training sets the gold standard.
Define organizational training needs, aligning with regulatory standards.

• Design comprehensive training programs, leveraging third-party support as necessary.
• Create engaging training materials in various formats.
• Establish performance metrics to gauge training effectiveness.
• Continuously evaluate and enhance training impact.

Expert in recognising and addressing gambling-related harm risks, training front-line staff, and designing comprehensive safer gambling programs.

• Deep understanding of UK regulatory requirements and training standards
• Hold relevant degree or equivalent experience, skilled in data-driven risk profiling, and possess strong presentation and communication skills.
• Highly organised with project management abilities and willingness to travel regularly for training delivery and evaluation.
• Familiarity with learning management systems and certification in training and development preferred.

Financial:
Competitive salary and bonus schemes.


Hybrid working:
Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up


Holiday entitlement:
You'll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday.


Perks and discounts :
Discounts at a range of high-street retailers.

• Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
• Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.

Travel card:
Enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient commuting.

• Pension package and life assurance: Safeguarding your financial future and offering peace of mind.

We couldn't be closer to the action in our London office.

Working in our London office you'll also benefit from a heavily discounted Zone 1 – 6 travel card, so you'll be whizzing around London in no time.

We'll invest in your future to help you develop your unique strengths and build a career that's right for you.

At 888 William Hill, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities.

We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.