- GCSE or NVQ2 or equivalent, or equivalent experience.
- IT literate.
- Effective communication and interpersonal skills.
- Ability to work effectively within teams.
- Ability to work in a confidential and sensitive manner.
- Ability to plan, prioritise and schedule work
- Self-motivated
- Able to work on own initiative
- Able to work with attention to detail.
- Proven knowledge of word processing, spreadsheet and email software.
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Senior Administrator - Liverpool, United Kingdom - Mersey Care NHS Foundation Trust
Description
Job overview
The Life Rooms is one of Mersey Care NHS Foundation Trusts innovative services. Our Social Model of Health is designed to support the prevention and population health agendas by activation through learning, social prescribing and community. This model enables people to become more activated in their own health; it operates within a social approach that focuses on prevention and the enabling of community and community assets to encourage system change.
This is a permanent position based across all Life Rooms Sites, including Walton, Bootle and Lee Valley. The post holder should have their own means of transport.
The successful candidate will join an enthusiastic, innovative, and motivated service and team dedicated to providing high quality services through a social model of health.
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Main duties of the job
We have an exciting opportunity to join The Life Rooms team as a Life Rooms Receptionist. The post holder will provide reception and administrative duties to ensure the smooth day to day running of the work environment and will work with colleagues in establishing and maintaining administrative procedures to promote patient satisfaction.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Person specification
Qualifications
Essential criteria
Knowledge, Skills and Experience
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Desirable criteria
Values
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