Support Worker - Westminster, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care

Verified Company

Westminster, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job profile:

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

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Job details:
Job details:

Job reference

REQ00450
Date posted
24/01/202 Application closing date
26/02/202 Location
Westminster
Salary

- £23,019.36 per annum

Package

- plus 25 days of annual leave

Contractual hours
40
Basis
Full time
Job category/type
Full Time

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Support Worker:

Job description
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Recruiting for a Support Worker to join our Service in Westminster
£23,019.36 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Shift patterns:

Rota basis - 7 week rolling rota - weekend included
- mixture of shifts
- some weekends off.

Early 73pm, 84pm
Late
128pm, 19pm

Job Overview**:

The post holder will work at Edward Alsop Court Hostel a support accommodation service for men with complex needs supporting men with complex substance use, mental and physical health and offending behaviours, and those who are nearing their end of life.

The project offers 24 hour high support providing 79 bed spaces. Support is delivered by a team of support workers, specialist support workers and night workers.

The service sits in the heart of Westminster.

Westminster is a high profile borough, with extensive network partners in ending homelessness and understanding of the needs of entrenched rough sleepers.

Westminster offers extensive training opportunities; the service provides good work experience for psychology or social worker graduates. Edward Alsop Court Hostel works in partnerships with Westminster Council, The Passage, The Connection at St. Martin's, St. Mungo's, Turning Point, CGL, SLAM and other specialised services. The team works closely with each resident to secure appropriate longer term accommodation from the beginning of their stay.

Key Responsibilities:

Undertake keyworking responsibilities for a serviceuser caseload assigned by the Team Leader/ Manager.
Empowering and providing holistic support to serviceusers with high complex needs, specifically; single homeless people with mental health and substance misuse problems, dual diagnosis and forensic histories.
Building working relationships with local authorities, health trusts the local community and local police to support our serviceusers.
To induct new clients in line with the service policy.
To complete onward referrals to identified moveon and support clients to prepare effectively for move on.
To support and encourage clients to undertake housekeeping and client duties as necessary in order to maintain a clean and safe physical environment.
Reporting safeguarding issues efficiently using Look Ahead protocol policies and procedures.
Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that serviceusers enjoy a high quality of accommodation.
Advising serviceusers on benefits and financial difficulties.
Conducting face to face interviews and assessments to assess serviceusers suitability for the service.
Supporting serviceusers to set personalised goals in the form of a support plan.
Ensuring ongoing assessment and management of risk assessments with serviceusers.
Involving serviceusers in the development, design and delivery of the service.
Maintaining serviceusers rent accounts and ensuring their rent accounts are managed and kept up to date.
Conducting Health & Safety checks.
Assisting the team in meeting occupancy targets by proactively preparing properties to be relet.
To ensure that rental income is maximised by filling voids promptly and in line with the service's policy.
To liaise with Housing Benefit and the Department of Work and Pensions to ensure that clients and the Hostel receive all monies due to them.
To maintain a high standard of record keeping and keep all financial and administrative systems uptodate and in line with policy.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
Adhere to Look Ahead's Policies and Procedures.

Person Specification:

Grounded.
Maintains clear boundaries.
Energetic and enthusiastic.
Open to feedback and Selfdevelopment.
Customerfocused.
Fundamentally calm and resilient and does not let emotion adversely affect them or obscure their judgement.
To take responsibility for personal development and learning.
Has a practical and logical mind and is naturally well organised.
Ability to manage a diverse workload on an independent basis.
Possesses cultural awareness and sensitivity.
Is respectful, articulate and sensitive in style of communication.
Is essentially customerfocused.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Ability t