People Services Administrator Fixed-term for 12 - Manchester, United Kingdom - Great Places Housing Group

Great Places Housing Group
Great Places Housing Group
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Salary:
Up to £24,000


Job Type:
Full Time, Fixed Term


Location:
Head Office


Benefits:

Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.

Please note this vacancy will be fixed-term for 12 months
Reporting to the People Service Centre Manager, the People Services Administrator will provide an effective and efficient administrative service to the HR & OD team and all associated Great Places colleagues


KEY RESPONSIBILITIES:


  • Be the first point of contact for all HR queries from colleagues and resolve in a timely manner.
  • Actively monitor HR inbox and respond to queries in line with the SLA.
  • Escalate queries to appropriate HR Advisor or HRBP where required.
  • Provide a high level of customer service, contributing to the positive experience of colleagues when interacting with the HR & OD team.
  • Administer HR documents for example, contracts and offer paperwork.
  • Process returned paperwork for new starters, including inputting on HR system, and completing all associated processes such as reference requests, right to work documentation.
  • Process DBS requests through the online system.
  • Administration of probationary process.
  • Administration of declaration of interest process.
  • Process leavers and complete associated administration tasks.
  • Maintain relevant HR systems and records in line with guidance and legislation.
  • Collate paperwork for monthly payroll, (maternity, new starters, leavers, permanent changes).
  • Complete monthly administration associated with benefits including WPA, The Marketplace and, Great Places lottery.
  • Provide administration support for annual benefits processes including, buying and selling annual leave, annual leave carry over and savings club.
  • Dealing with all recruitment administration including authority to recruit forms, posting internal and external adverts, liaising with recruiting managers and appropriate HR Advisor, maintaining current job description folder.
  • Work with Business Systems colleagues to ensure appropriate testing is conducted as required each time the HR system is updated.
  • To maintain confidentiality at all times.

QUALIFICATIONS & PROFESSIONAL MEMBERSHIPS:


  • Level 3 Qualified or Working towards
  • Qualified to minimum GCSE grade C or equivalent in English and maths

EXPERIENCE & SKILLS:


  • Able to deliver a high standard of customer service
  • Use of full range of Microsoft Office
  • Proven experience as an administrator
  • Ability to complete tasks in an accurate and timely manner when working under pressure
  • Experience using Excel and ability to manipulate and interpret data
  • Attention to detail and accuracy is essential
  • Ability to act on own initiative
  • Can demonstrate proven problemsolving skills
  • Excellent communication with colleagues to give information/find information/escalate potential issues
  • Organisation and ability to timemanage work load
  • Experience working within a HR function would be advantageous
  • Knowledge and experience using HR systems would be desirable
  • The ability to develop and project a positive image of Great Places through personal, written and oral skills
  • Professional and value led with integrity, inclusivity and respect for diversity

PERSONAL ATTRIBUTES:


  • Ability to work as part of a team as well as on own initiative
  • Professional and value led with integrity, inclusivity and respect for diversity
  • Commitment to work in partnership with others for the benefit of Great Places
  • Ability to work flexibly and when needed outside normal working hours
REF-201806
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