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1st Line IT Support Service Desk Engineer - Macclesfield, Cheshire, United Kingdom - Applause IT Recruitment Ltd
Description
1st Line IT Support Engineer - Windows, MicrosoftRemote / Macclesfield - 20, ,000 + Benefits
1st Line IT Support Engineer with a passion for Windows / Microsoft technology environments as well as strong communication skills is sought by a high quality, managed services provider to provide excellent customer service to external clients, providing 1st line reactive support.
They have an excellent reputation for providing the highest levels of service, consulting with their clients regularly and helping them to ensure their company's systems and I.
The successful 1st Line IT Support Engineer should have the following knowledge:Confident communication skills by phone, email and in person
Organisation skills that allow for efficient planning and prioritisation of tasks
Enjoy helping people and working in a team, learning quickly and sharing knowledge
Including Microsoft (Windows 8 & 10, Office 2013/2016, Office365), Apple, Networking, Backup
Have spent at least one year in a client-facing support role (possibly working for a fast-paced IT service provider servicing multiple clients)
As well as a competitive basic salary, they also offer training opportunities, an excellent benefits package and the chance to develop as a 1st Line IT Support Engineer within an organisation that has a reputation for delivering the highest quality service possible.
1st Line IT Support Engineer - Windows, MicrosoftRemote / Macclesfield - 20, ,000 + Benefits
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