Customer Service Advisor - Newry, United Kingdom - Silverwood Recruitment

Silverwood Recruitment

Verified Company

Newry, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client, a global leader in their field of design and manufacturing - currently have a vacancy at their Newry Office for a Customer Services Advisor.

Salary:
£23,240 plus a £2000 quarterly bonus

Hours of Work: 39 per week (Monday to Thursday 8.30 to 5.30, Friday 8.30 to 4.30

Location:
Newry

Reports to:
Customer Service Manager

Note:
Must be willing to travel to offices in St Neots, Derby, Liverpool and Belgium for training

Main Responsibilities and Duties:

You will work independently at times but also within a team to achieve personal KPI targets. This is a fast paced role suitable for someone motivated to deliver results.

You must be a good communicator and someone who is able to prioritise workload.

Essential Criteria

Previous experience of dealing with customers in a service or sales role
Previous experience of dealing with large volumes of customer queries via the telephone and e mail
The ability to work in a team as well as individually
Sound working knowledge of Office Applications, especially Microsoft Excel
Excellent written and verbal communication skills
Good attention to detail
The ability to work under pressure and to deadlines
Sound decision making
Willing to travel to our offices in St Neots, Derby, Liverpool and Belgium for training
Have a proactive approach to work and look to embrace company values

Desirable Criteria