Ted Product Technologist - Milton Keynes, United Kingdom - RWS Entertainment Group

Tom O´Connor

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Description

JOB DETAILS

Job Title:
Product Technologist


Reports To:
Product Developer


Working Hours:
Normal office hours are 08:30 to 16:30, Monday - Thursday, 09:00 to 17:00 Friday


Place of Work:
ted
, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU. Travel (both domestic and international) will be required as part of this role.


Other:
Full Time


ABOUT ted


Founded in 2000, and now part of RWS Global, ted is the European leader in live moments, bringing to life unforgettable in-person experiences on land and at sea.

ted combines the best-of-the-best talent, visionary creative and know-how to make every live experience exceptional.

Services include concept and design, show production, seasonal experiences, talent recruitment, AV and technical, music and media, fitness and wellbeing, retail and merchandising, costume design and build, leased experiences and guest acts.

ted also operates RWS Studios UK, which offers over 4,000 square meters of dance studios, vocal rooms, creative and meeting spaces, a two-tier costume shop and more.


RWS Global, with its subsidiaries RWS, ted, JRA and ARC, provides ideation, design, technical, casting and operation services to create extraordinary entertainment, live events, exhibits, destinations, décor and brand attractions.

As the world's largest full-service provider of attractions and experiences, RWS Global delivers more than a million live moments daily and provides more than 8,000 career opportunities each year.


JOB SUMMARY


Located at our headquarters in Milton Keynes, the Product Technologist is responsible for ensuring our products are great quality, and compliant with all relevant legislation and testing requirements.


The Product Technologist will work closely with the NPD team on all new product development, acting as the voice of quality and safety throughout the development process.


KEY TASKS

Role & Responsibilities:


  • Work with the product development team through the full project lifecycle being "the voice" of quality and safety for all our products
  • Work with our factory partners in building sound QC processes and ensure these are adhered to
  • Work alongside our thirdparty partners overseas to schedule outsourced testing
  • Visit factory partners throughout the manufacturing process to ensure products are meeting the correct standard
  • Create risk assessments for each product
  • Identify high return items and investigate
  • Oversee any rework due to standards not being met
  • Keep up to date with product legislation and standards
  • Implement and execute corrective action for items that fail inspection
  • Conduct goodsin inspections on all deliveries especially imported lines
  • Assess and visit new factories to ensure they meet our standards and product quality

Qualifications & Skills:


  • Expert knowledge in quality control processes and standards
  • Expert knowledge in testing standards for FMCG globally
  • A highlevel understanding of Quality Control as a role within the industry and what makes good practice for QC in toys and souvenirs
  • Excellent written and verbal communication skills
  • Ability to speak Mandarin or Cantonese would be advantageous
  • Must be a highly proficient user of Microsoft Office

Character & Attitude:


  • Methodical, organised and accurate with excellent attention to detail
  • A 'can do' attitude, and being a natural problem solver are essential
  • Keep a cool head under pressure
  • Able to work part of a team
  • Highly selfmotivated
  • Able to work on own initiative
  • Willing to travel when required

Experience:


  • A minimum of 3 years experience within a quality control or technologist role
  • Experience of writing product risk assessments is essential
  • Experience of writing quality control documents is essential
  • Experience of working with Far East factories is essential

Company Benefits:


  • Competitive Salary
  • Company Pension
  • 25 days paid holiday excluding Bank Holidays
  • Paid parental leave
  • Computer (Mac/Windows)
  • Mobile phone dependent on role
  • Flexible working (office/remote)
  • Employee Assistance and Wellbeing Program

_ Please Note:

__While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

_


DIVERSITY AND INCLUSION STATEMENT:


At RWS Global, our team of bold makers and mold breakers is made of a diverse group of people who we believe make our work stronger.

Our stage actively chooses to uplift applicants with diverse racial, ethnic, and religious backgrounds, sexual orientations, gender identities and expressions, sexes, national origins, political affiliations, socio-economic status, veteran and disability status, and other intersectional dimensions of diversity.

We believe the diversity of our p

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