Head of Client Services - London, United Kingdom - COREcruitment Ltd

Description

We are working with a global provider of Facilities Services to both the private and public sector.

The group are constantly evolving to stay ahead of their competitors and bring excellent value and service to their clients.

We are looking for a subject matter expert to undertake the Head of Security Services role as it will lead the charge on innovation and solutions for all Security services, from manned guarding to remote access and all things in between.

The ability to navigate potentially complex client requirements across a large client base and contracts within both private and public sectors.

Utilising a tech-savvy approach to ensure that the service and solution delivered to the client is best in class.

Significant exposure to technical security solutions as well as a deep understanding of operating models will both be needed alongside the ability to integrate self-delivery with external contractors.

bachelor's degree or equivalent in facility management, business administration, or a related field
~ least 10 years of experience in managing security services, preferably in a large and complex organisation
~5 years' experience at Senior Operational/Director level
~ Excellence in customer service.
~ organizational, planning, and problem-solving skills, with the ability to manage multiple projects and priorities.
~ knowledge and understanding of the soft FM services industry, best practices, and regulations.
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