Service Manager - Bristol, United Kingdom - RE Recruitment
Description
An excellent opportunity has become available within the heart of Bristol for one of the industry leading manufacturers as a Service Manager overall accountability for defining the service, ensuring services meet the business need and are delivered in accordancewith agreed business requirements.
Working Monday - Friday 07:30am - 16:00pm and a salary off up to £40,000 with excellent benefits this is a fantastic opportunity.
Benefits:
- 25 days holiday plus 8 days bank holiday
- Pension
- Sick pay
- Onsite parking
- Local to public transport
- Fantastic working environments
Roles and Responsibilities:
- Supervise and coordinate activities of all repartees within services department in line with the relevant KPI's.
- Ensure all parts are present ahead of issuing jobs to engineers.
- Manages job costing including subcontract services and components, analyses and reports discrepancies in order to control costs and continually improve.
- Listens to customer complaints and resolves problems to restore and promote good public relations as determined by consultation with the Managing Director.
- Supports, implements and manages all aspects of the companies Health & Safety policies in conjunction with the employer's legal requirements.
- Managing Service Level Agreements (SLA's) with customers and external service providers
- Ensure job specific compliance and accuracy of Risk Assessments, Method statements, Compliance and training.
Skills:
- Experience in a managerial role responsible for an administration team and a team of Site Service Engineers
- Health & Safety Management competence
- Recruitment experience
- HR Knowledge/competence
- Pump knowledge
ENG1
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