Service Manager - Bristol, United Kingdom - RE Recruitment

Tom O´Connor

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Tom O´Connor

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Description

An excellent opportunity has become available within the heart of Bristol for one of the industry leading manufacturers as a Service Manager overall accountability for defining the service, ensuring services meet the business need and are delivered in accordancewith agreed business requirements.

Working Monday - Friday 07:30am - 16:00pm and a salary off up to £40,000 with excellent benefits this is a fantastic opportunity.


Benefits:


  • 25 days holiday plus 8 days bank holiday
  • Pension
  • Sick pay
  • Onsite parking
  • Local to public transport
  • Fantastic working environments

Roles and Responsibilities:

  • Supervise and coordinate activities of all repartees within services department in line with the relevant KPI's.
  • Ensure all parts are present ahead of issuing jobs to engineers.
  • Manages job costing including subcontract services and components, analyses and reports discrepancies in order to control costs and continually improve.
  • Listens to customer complaints and resolves problems to restore and promote good public relations as determined by consultation with the Managing Director.
  • Supports, implements and manages all aspects of the companies Health & Safety policies in conjunction with the employer's legal requirements.
  • Managing Service Level Agreements (SLA's) with customers and external service providers
  • Ensure job specific compliance and accuracy of Risk Assessments, Method statements, Compliance and training.

Skills:


  • Experience in a managerial role responsible for an administration team and a team of Site Service Engineers
  • Health & Safety Management competence
  • Recruitment experience
  • HR Knowledge/competence
  • Pump knowledge
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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