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Customer Service Coordinator
1 week ago
Kings Transport Services Limited Purfleet, United Kingdom**About us** · Kings Logistics Limited is part of the Kings Holding Group which is family run bussiness · Our work environment includes: · - Friendly working environment · - Growth opportunities · - Company pension and health care benefits. · Key Duties: · Dealing with customer o ...
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Customer Service Coordinator
3 weeks ago
Fawkes and Reece Dartford, United KingdomA housing developer are currently looking to source an experience customer service coordinator to be based at their office in Dartford · Day to day duties · - Taking incoming & outgoing calls from residents · - Being aware of the property warranty so that you are able to diagnose ...
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Customer Service Coordinator
2 weeks ago
McGregor Boyall East London, United KingdomBBBH161850_ Posted: 09/02/2024 · - £ £27000 per annum · - East London, London · - Permanent · Are you a friendly and hardworking Customer Service professional looking for a new opportunity in 2024? Our client, a friendly têxtile business based in Canary Wharf, is hiring a Custome ...
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Day Service Coordinator
1 week ago
Headway - the brain injury association East London, United KingdomJob Title: Day Service Co-ordinator: Art Projects · - Location: Headway East London, 240, Timber Wharf, 238 Kingsland Rd, London E2 8AX · - Salary: £27,406.70 FTE (£16,444.02 after pro-rating) · - Contract: Fixed Term (covering maternity leave), ending w/c 16th June 2025 · - Resp ...
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Service Coordinator
5 days ago
TechniFire Solutions Ltd Rainham, United KingdomWe are looking for an ambitious and enthusiastic coordinator to join our friendly team in Rainham, Kent to work as part of our fast-paced Service Department carry out varying roles and functions supporting the business in arranging and delivering the best level of service possibl ...
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Customer Service Coordinator
2 weeks ago
Fawkes & Reece Dartford, United Kingdom**Location**: Dartford · **Salary**: £14.00- £15.00 per Hour · **Contract**: Contract · **Type**: Full Time · **Reference**: ZG/9288554_ · **Posted**: May 4, 2023 · My client are a Construction Firm with a large new build residential arm they are currently looking for a Customer ...
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Voluntary Services Coordinator
2 weeks ago
Kent and Medway NHS and Social Care Partnership Trust Dartford, United KingdomWorking with a complex trust environment the Voluntary Services Coordinator is responsible for ensuring that they are able to develop, implement and manage volunteering services within North Kent. · To recruit, select, place, train and support volunteers in close collaboration wi ...
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Voluntary Services Coordinator
1 week ago
Kent & Medway NHS & Social Care Partnership Trust Dartford, United KingdomCommunicate and liaise with other Trust staff, external agencies and Community sites in placing Volunteers. Encourage and support personal development and training opportunities and Volunteers. Responsible for Volunteers that help maintain the daily service to patients, their vis ...
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Sales and Customer Service Coordinator
4 weeks ago
Nigel Wright Barking, United Kingdom**The Company** · Nigel Wright Recruitment is delighted to be partnering with a leading food products distributor in their search for a Sales and Customer Service Coordinator.This company provides products to multi sized companies and requires an inbound call handler to facilitat ...
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Customer Service Coordinator
3 weeks ago
Brite Recruitment Sidcup, United Kingdom**CUSTOMER SERVICE COORDINATOR** · **SIDCUP** · **£26,000 - £28,000** · **FULL TIME PERMANENT** · A thriving Institution based in Sidcup is looking for a Customer Service Coordinator to join their fast-paced, exciting team. · **ABOUT THE ROLE** · The Customer Service Coordinator ...
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Marine Technical Services Coordinator
3 weeks ago
Survitec Group Limited Dartford, United Kingdom**Vacancy Title: Marine Technical Services Coordinator** · **Vacancy Location: Dartford, Kent** · **Engagement Type: Permanent, Full Time** · **Your Company** · Survitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the ...
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Customer Service Coordinator with Arabic
2 weeks ago
Language Recruitment Services Ltd Dartford, United Kingdom**Customer Service Coordinator with Arabic** · **Permanent** · **Full-time, 37.5 hour** · **Hybrid · - 2days in office 3 days WFH** · **Up to 27K per annum - dependant of experience + Bonus** · **Location: Kent -Dartford/ Erith/Bexley** · **Job Ref: SM0202435** · **Our client, a ...
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Marine Technical Services Coordinator
2 weeks ago
Survitec Group Limited Dartford, United Kingdom**Vacancy Title: Marine Technical Services Coordinator** · **Vacancy Location: Dartford, Kent** · **Engagement Type: Permanent, Full Time** · **Your Company** · Survitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the ...
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Technical Services Coordinator
2 weeks ago
Salter Grange Greenwich, United KingdomSalter Grange is recruiting an experienced and talented Technical Services Coordinator to join a high-performing team on a Commercial Fit-Out project in London. · The successful Technical Services Coordinator will join early doors during preconstruction and bring the project to t ...
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Customer Service Coordinator
2 weeks ago
BLOUNT SHUTTERS LIMITED Thurrock, United KingdomTo provide dedicated support to nominated clients, duties include the collation and maintenance of any reports or documents relating to these accounts. · - Updating client portals, recording information in excel. · - Raising jobs in JobWatch system. · - Assist the department in p ...
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Service Coordinator
3 weeks ago
Metcor Environmental Services Gravesend, United Kingdom**Role**:Customer Service Centre - Coordinator · **Location**:Gravesend, Kent · **Salary**:£23,000 - £25,000 per annum · **Hours**: Mon - Fri, 45 hours. (plus on call weekends). · Have you got experience working in a fast paced environment? · Are you familiar with scheduling work ...
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Customer Service Coordinator
4 weeks ago
Vistry Group PLC Brentwood, United KingdomRole Overview: · **In a Nutshell** · We have a great opportunity for a Customer Service Coordinator to join our team within Vistry East London at our office in Brentwood. As our Customer Service Coordinator, you will be responsible for providing a professional customer service wi ...
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Service Coordinator
1 week ago
Barnardos Ilford, United Kingdom PermanentService Coordinator · Kernow Young Carers · Are you ready for a new challenge? Are you passionate about providing high quality support to Young Carers, Young Adult Carers and their families in Cornwall? · This is an exciting opportunity for a highly motivated individual to bec ...
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Service Coordinator
4 weeks ago
Great Ormond Street Hospital NHS Foundation Trust London, United KingdomAre you looking for a challenge in a friendly and exciting team within one of London's leading Children's hospital. The Brain Directorate at Great Ormond Street Hospital is seeking to recruit an experienced Service Coordinator to join the Neurology, Epilepsy and Neurophysiology t ...
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Service Coordinator
3 weeks ago
L'Arche London, United KingdomJob Advert · **Service Coordinator, L'Arche London** · **ABOUT L'ARCHE LONDON** · At L'Arche we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong ...
Customer Service Coordinator - Rainham, United Kingdom - Sharpsmart UK
Description
Sharpsmart Rainham Essex facility are expanding and we have a brand new vacancy for a Customer Service Lead to join the team, reporting to the Customer Service Supervisor you will provide administrative leadership across operations, transport, field service and customer service to ensure to smooth flow and operation of all Sharpsmart services.
Your role will involveEffectively managing tasks and case/project ownership with team-members in a timely manner and holding yourself and your team members accountable to targets and dashboard metrics
Operational System facilitation including routine administration duties, maintenance and new customer/route/vehicle set up
Work closely with the Site Manager, Plant Supervisor and Transport Supervisor to ensure timely and efficient delivery is being met at all customer locations and driving process improvements where gaps are identified
Monitoring required include:
Customer account installation paperwork, scheduling, stock and logistics/service coordination is all executed on time
Liaising with your team, customers and Operations Manager, as well as other department stakeholders on account changes (billing, field service. Sales and National CST)
Constantly look for new ways to better/improve customer and administrative processes and drive business-unit-level ownership of process improvement initiatives
Provide project and KPI accountability for team members and facilitate task and performance management discussions to strengthen the quality and timeliness of team deliverables
Proficient in effectively resolving customer complaints and enquiries with professionalism and empathy.
Demonstrated ability to foster strong customer relationships through effective communication and rapport-building strategies.
Candidate Profile
Minimum 3 years of experience within the customer service lead role
Experience of working in a fast paced environment
Ability to use Microsoft office packages to an intermediate level
Good planning and organizational skills with the ability to multitask and prioritise
Used to working in a fast paced environment
Experience of using CRM system and multiple reporting systems
Proven experience within process improvement