- Demonstrated computer competency with database, spreadsheet and word processing programs, Internet navigation and searches, and electronic mail.
- Demonstrated ability to interface with technology and web based Software as a Service (SAAS)
- Customer service or sales experience in a client facing business environment.
- Demonstrated ability to solve problems.
- Demonstrated understanding of student assessment, admission, academic planning, financial aid and enrollment processes
- Ability to communicate effectively both orally and in writing as demonstrated in use of grammar, spelling, punctuation.
- Knowledge of effective customer service techniques.
- Must be able to work in a fast-paced, multiple responsibility environment providing superior customer service to a diverse population and while maintaining harmonious working relationships with coworkers. Additional Considerations
- Experience and knowledge with PeopleSoft Student Information System.
- Experience working in high volume financial aid and customer service environment.
- Previous experience with customer service preferably in an educational setting.
- Experience or training using Salesforce or any other CRM (customer relations management) tool.
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Store and Operational Support Operative
Found in: Talent UK 2 C2 - 1 day ago
Suffolk County Council Lowestoft, United KingdomEast Suffolk Council, Lowestoft · £26,421 - £28,770 (Band 4) · 37 hours per week · Permanent · East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. · We curren ...
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Operations Support Manager
Found in: Talent UK 2A C2 - 5 days ago
Atkinson Moss Norwich, United Kingdom ContractAtkinson Moss are delighted to support their client, based West of Norwich, in search for a Business Support Manager to support the COO of a large and fast paced organisation.This is a new role within the business and the successful candidate will be required to oversee Business ...
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Account Director
Found in: SonicJobs Direct Apply UK - 1 day ago
Cracking Recruitment Lowestoft, United Kingdom Full timeAccount Director / Senior Account Manager · - Hybrid working 3 days in the Suffolk Head Office, 2 days at home so candidates to be living in Suffolk or Norfolk · - Excellent package, plus bonus · - You'll also be provided with a Company Car, laptop and phone, plus discounts on so ...
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Labour Manager
Found in: SonicJobs Direct Apply UK - 1 day ago
VGC Personnel Ltd Lowestoft, United Kingdom Full timeVGC Group Limited are delighted to be recruiting for a Labour Manager to join the Lowestoft office. · As a Labour Manager you will join the newly opened Lowestoft office based in the Orbis Energy Centre and will work alongside a professional and friendly team, who will assist yo ...
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Technical Safety Engineer
Found in: SonicJobs Direct Apply UK - 2 days ago
NES Fircroft Norwich, United Kingdom Full timeNES Fircroft are working with a large oil and gas operator who are looking for a Technical Safety Engineer to work with them in their Norwich Offices. · RJF23-159 Technical Safety Engineer · 12-month contract, Norwich · This unique opportunity is available in our UK subsidiary w ...
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Completions Engineer
Found in: SonicJobs Direct Apply UK - 5 days ago
NES Fircroft Norwich, United Kingdom Full timeCompletions Engineer · Permanent Opportunity · Norwich · NES Fircroft are working with a large oil and gas client who are looking for a Completions Engineer to work with them on a permanent basis. · This is a great opportunity to join their Drilling department providing operation ...
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Technical Safety Engineer
Found in: SonicJobs Direct Apply UK - 2 days ago
Todd Hayes Ltd Norwich, United Kingdom Full timeTechnical Safety Engineer · Our client, a leading independent Oil & Gas operator are currently seeking a Technical Safety Engineer to join their team, located in Norwich. · This is a full-time, 12 month contract based in Norwich, working Monday to Friday. · The Technical Safety ...
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Environmental Team Lead
Found in: SonicJobs Direct Apply UK - 2 days ago
First Recruitment Group - IT Norwich, United Kingdom Full timeRole: Environmental Team Lead · Salary: Negotiable DOE · Location: Norwich · Contract/Permanent: Permanent · This is an excellent opportunity to join our clients QSSHE department in a leadership role. Managing a team of Environmental Advisors, you will provide competent and proac ...
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Planner
Found in: SonicJobs Direct Apply UK - 4 days ago
NES Fircroft Norwich, United Kingdom Full timePlanner · 12 Month PAYE Contract, Norwich · This is an exciting opportunity to join our Planning & Logistics department. The Planner will be responsible for providing both short and long-term planning and delivery for work scopes. The role will require full flexibility to support ...
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Warehouse Manager
Found in: SonicJobs Direct Apply UK - 1 day ago
Meridian Business Support Limited Norwich, United Kingdom Full timeJoin one of the UK's leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression. · We are looking for a Warehouse Manager to join our Norwich branch (NR3): · Contracted to 40 hours pe ...
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Wagon and Drag Day Driver Norwich
Found in: SonicJobs Direct Apply UK - 1 day ago
XPO TRANSPORT SOLUTIONS UK LIMITED Norwich, United Kingdom Full timeCompany description: · XPO, Inc · Job description: · Logistics done differently. · Are you an HGV driver fed up with not knowing when you're working next? Are you looking for a full working week averaging 56 hours? We're looking for flexible Class 1 drivers to join us at our new ...
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Registered Manager
Found in: SonicJobs Direct Apply UK - 5 days ago
Home Group Limited Norwich, United Kingdom Full timeRegistered Manager · Norfolk · Permanent, Full Time (37.5 hpw) · Salary £40,000 to £45,000 p.a. depending on experience. · Plus, On Call Shifts of £14.30 per session and great benefits including health cash plan · Home, a place where you belong. · We have a brilliant opportunity ...
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Quality Advisor
Found in: SonicJobs Direct Apply UK - 2 days ago
NES Fircroft Norwich, United Kingdom Full timeNESFircroft are working on behalf of a global wind client actively sourcing a Project Quality Advisor to join their large infrastructure project in Norwich. As the project Quality Advisor, you will support the execution and integrity management. You will be accountable for all Qu ...
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Customer Technical Support
Found in: SonicJobs Direct Apply UK - 9 hours ago
Technique Recruitment Solutions Limited Norwich, United Kingdom Full timeOur client are a leading global machinery manufacturer based in Norwich. Due to continued success they have an opportunity for a Customer Technical Support Representative to join their Technical Services team. This role will involve frequent travel both within the UK and overseas ...
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Teaching Assistant
Found in: SonicJobs Direct Apply UK - 1 day ago
Gap Healthcare Ltd Norwich, United Kingdom Full timeTeaching Assistant Looked After Children · Do you have a passion for helping others and are looking for a new and exciting challenge? Look no further as a great opportunity has just become available Gap are currently on the lookout for passionate and motivated Teaching Assistant ...
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Quality Advisor
Found in: SonicJobs Direct Apply UK - 1 day ago
Mydas Recruitment Norwich, United Kingdom Full timeMydas Recruitment are specialist in sourcing skilled engineers. · Our client, a leading organisation in the construction, wind energy & renewables sector have a requirement for a maintenance coordinator/ planner for an upcoming offshore wind energy project. · As the project Quali ...
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Technical Author
Found in: SonicJobs Direct Apply UK - 2 days ago
Todd Hayes Ltd Norwich, United Kingdom Full timeTechnical Author · Our client, a leading independent Oil & Gas operator, are currently seeking a Technical Author to join the QSSHE team based in Norwich. · This is a full-time, initial 12 month contract position, working Monday to Friday in our clients Norwich office. · This pos ...
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Electrician
Found in: SonicJobs Direct Apply UK - 3 days ago
Gov Facility Services Ltd Norwich, United Kingdom Full timeJob Role: Electrician · Location: HMP Norwich · Salary: £34,268.27 · Contract: Full time, perm · We are seeking a dedicated Electrician to join our team at a HMP Norwich, a category B & men's prison. · Join a team that is more than just a group of colleagues - we work Monday ...
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Electrical Commissioning Engineer
Found in: SonicJobs Direct Apply UK - 1 day ago
Todd Hayes Ltd Norwich, United KingdomOur client, a growing manufacturing company based in Norwich, are currently seeking an experienced Welder / Fabricator to join their team. · This exciting opportunity, is a full time, initially a temporary position, potentially progressing to a permanent position for the right pe ...
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Fundraiser
Found in: SonicJobs Direct Apply UK - 6 days ago
Flat Fee Recruiter Norwich, United Kingdom Full time*** Attention Fundraisers in Norwich *** · Hey job searcher What are some of the things you're looking for in your next employer? A fun and supportive work environment? A consistent work schedule? Higher earnings where higher earnings are due? · Well, look right here We have just ...
Virtual Student Support Operator - Hales, United Kingdom - Tidewater Community College
Description
Job Description
Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in , 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.Tidewater Community College seeks applications for 4 new Virtual Student Support Operator positions.
These positions within the Virtual Student Support Team will provide support to student through virtual manners (phone, email, chat). Support will be inclusive of all student services matters, with particular focus related to onboarding prospective and new students. These positions will have knowledge in all aspects of student services to include application process, admissions related matters, advisor-readiness, general financial aid processes, and enrollment steps. Position will guide students through the enrollment funnel and provide accurate, time appropriate information for the enrollment stage. Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications