Account Manager - Rotherham, South Yorkshire, United Kingdom - Devonshire Appointments

Description

Job Title:
Key Account Director
Working Hours: 40 hours per week

Monday to Friday between the hours of 8:30am and 5:00pm with the ability to be flexible in accordance with business requirements.

Our client, a leading business communications company are currently recruiting for a Key Account Director to join their team based in Rotherham.

Responsible for protecting and developing revenue across one or more Key Accounts. The KAD must develop strong, long-term relationships across all customer levels and departments whilst maximising sales opportunities with them.
Ensure financial targets are achieved by protecting and developing Key Accounts, safeguarding revenue and maximising growth by agreeing and securing Key Account contracts
Take commercial responsibility and establish optimal cost models to maximise Key Account revenue and profitability
Insulate the business from risk by adhering to and enforcing Key Account contractual and brand guidelines
minuting and sharing information with colleagues in the Sales team
Where necessary, establish and define working processes for customer services, in conjunction and with agreement of the Commercial Director / Customer Services Manager to best service their key accounts and drive service excellence
Provide KPI reports to relevant key account contacts showing actual against target on defined client measurables
When appropriate, take new product briefings from customers and be responsible for managing or overseeing non BAU project work
Develop ways to grow the business with your customers and provide solutions to management in the face of challenges
Act as the senior point of escalation for major Key Account issues or unresolved day to day problems
Deliver sales and KPI presentations, online demonstrations and training to customers and colleagues when required
Previous experience in project and client management
~ Previous experience in a sales and account management role
~ 3 GCSE's (including Maths and English) at A-C grade or equivalent
~ Full UK driving licence

All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.