- Have experience of working in a fast paced, often pressurised but exciting environment.
- You will be an adaptable, operational hands on person, highly motivated with a passion for proving excellent customer service.
- You will assist with the supervision of 3rd party personnel on site, ensuring they are signed in and compliant with Security and Health & Safety procedures.
- You will be an excellent ambassador for City Halls, welcoming, respectful, good communicator, team player and of smart appearance.
- You will work closely with the Venue Supervisors, Venue & Event Managers to develop healthy working relationships.
- Processes are at the core of operations; you will work efficiently and be pro-active to ensure that operational performance is prioritised.
Venue Operations Support - Liverpool, United Kingdom - Liverpool City Council
Description
About the RoleWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.
City Halls are responsible for the operational management and event delivery of all activity within Croxteth Hall, Liverpool Town Hall and St Georges Hall. City Halls have huge ambitions for the future with an exciting portfolio of events to deliver.
As we are "One Team" you will be required to work across any of the City Halls portfolio at this exciting stage in our growth therefore we are looking for a flexible and active individual to join our Venue Support Team to be part of this transformational journey .
The role is 21 hrs per week and as this is a part-time post the salary will be pro-rata to reflect this, however during peak seasons you will have the opportunity to work additional hours.
The successful applicant will understand the importance of a positive team culture and be a proven team player; you'll be friendly and ready to get immersed in the busy and dynamic event season. You will assist in the day to day operational delivery of the Halls, providing and delivering exceptional service to visitors and clients at all times
The successful applicant will:
The needs of this busy venue are fluid; this is not a 9am-5pm / Monday to Friday role. You agree to work flexibly over a 7 day week when required, which may include unsociable hours, weekends and bank holidays.
You will work flexibly across Liverpool Town Hall, St. Georges Hall, Croxteth Country Park to support the delivery of scheduled activity when required.
You will take personal pride and maintain a high standard of professional appearance whilst on duty. This role is not Agile and you will be required to be predominantly based in the work place."
If you would like to talk to a member of the team about the role or have an informal discussion, please contact James Shields at
Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.
How to Apply and Additional Information
For details on how to apply for this vacancy with Liverpool City Council please scroll to the end of the advert of this vacancy and click on Apply for job.
We advise you save the job description and person specification on your own device ( laptop, tablet, mobile), as once the closing date has passed they will not be accessible.
The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants. Please contact the sensitive applications team on or email for more information.
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Liverpool City Council is committed to having a workforce that is representative of the communities we serve. We are an Equal Opportunities Employer and believe that the decision to appoint should be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role.
If you require any reasonable adjustments in line with the Equality Act 2010 such as the application form in a different format or additional time to complete your application, please contact the recruitment team via