Business Analyst Pensions - Redhill, United Kingdom - WTW

    WTW
    Default job background
    Full time
    Description

    WTW's Outsourcing Business provides outsourced health and welfare, defined benefit (DB) and defined contribution (DC) plan, administration services to clients covering the day-to-day management of health and welfare and pension plans. Our work touches the lives of millions of people.

    This is an exciting opportunity to join Outsourcing GB, as a Business Analyst within the Business Solutions function.

    You will be responsible for managing the gathering of business requirements for assigned complex projects. You will be joining a large team with diverse skills and experience, the job requires a motivated person who is experienced in taking responsibility, who can independently deliver results on both a generic product level as well as client specific projects.

    The Role

  • Elicit requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, task, and workflow analysis.
  • Analysis of proposed new initiatives assigned by the Business Analyst Lead with production of cost benefit analysis documents including the gathering of estimates for said initiative.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Proactively communicate and collaborate with external and internal customers to understand information needs and functional requirements and deliver the following artefacts as needed: Project Request Form, Business Requirements Document and Use cases.
  • Successfully engage in multiple initiatives simultaneously.
  • Collaborate independently with users to define concepts and under directions of project managers.
  • Produce documentation for new initiatives ensuring the users understand the functionality and know how to use it.
  • Helps team self-manage towards development and innovation, guided by the stakeholders' expectation.
  • Contributes to team innovation activities, requested prototyping or research and development activities.
  • Understand the product vision and business needs for a successful, low-defect, on-time product release.
  • Work in a collaborative manner within a high-pressure environment to develop key relationships
  • Builds and support a culture of trust and transparency where collaboration is fostered within the Scrum teams and with the Program and Product Managers to work towards a common business goal.
  • Supports team members across geographical locations.
  • Considers any risks and issues associated to the initiative.
  • Takes a proactive interest in Community of Practice for their own continual learning.
  • Serve as a champion of quality for their scrum team and helps support the BA Community of Practice, knowledge sharing sessions, lunch & learn and other learning sessions.