Data Administrator - London, United Kingdom - Times Higher Education

Times Higher Education

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Data Administrator

3 months contract

Start date:
ASAP

Salary:
£14/hour

Responsibilities:

Processing and checking all new commercial account requests submitted to the Account Management team, to confirm that all relevant fields have been completed accurately and that Salesforce CRM records are correct.
Maintain records of data validation activities, account information.
Collaborate with Data Supervisors, Data Editors, Data operation Manager and Ranking Project Owner to escalate/ resolve data issues.
Meet data validation targets.
Maintain a high level of internal customer service and data accuracy.
Provide support for data queries and administrative tasks.
Where required customer service calls will be required to be made to support institution with the data collection cycle.

Experience required:

Experience with using CRM (Salesforce)
Excellent communication skills in both written and spoken English.
Strong analytical skills with attention to detail.
Customer support experience
Data entry skills
Highly proficient in MS Office (Outlook, Word, Excel)
Selfmotivated and ability to work independently as well as working in a team
Ability to work in a fastpaced environment with change and growth
Ability to manage escalations and resolve problems in a timely manner.
Ability to multitask, prioritize and manage time effectively
Ability to process a high volume of transactions with proficiency, accuracy, and integrity.

The Company
THE Word University Insights Ltd publish the Times Higher Education magazine and the Times Higher Education World University Rankings.

Times Higher Education is the data provider underpinning university excellence in every continent across the world.

As the company behind the world's most influential university rankings, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally.

Our data and benchmarking tools are used by many of the world's most prestigious universities to help them achieve their strategic goals.

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THE are proud to be an equal opportunities employer. We recognise that we are all different. Great strength is born through different perspectives and experiences. That is why we are committed to our mission of creating an inclusive culture that enables our people to feel able to bring their whole selves to work. We are proud to be part of the Global Equality Collective and a mindful employer to help support THE achieve this._

Job Types:
Full-time, Temporary contract, Zero hours contract

Contract length: 3 months

Salary:
£14.00 per hour

Expected hours: 35 per week

Schedule: