Credit Controller - Newcastle upon Tyne, United Kingdom - NRG.

Description

Job Title:

Credit ControllerLocation: Newcastle Our client is a comprehensive law firm located in Newcastle upon Tyne, catering to clients across the UK and beyond.

Renowned for delivering top-tier, partner-led counsel alongside unparalleled personalised service, they maintain an exceptional reputation.
Their diverse client base encompasses large corporations, owner-operated enterprises, healthcare practitioners, leisure entities, and rural ventures.


Position Overview:
We are seeking an experienced Credit Controller to enhance our client's dynamic collections team.

This position involves offering essential support to the Head of Debt Recovery, providing critical management insights, and engaging with stakeholders across the firm.

Central to this role is the management of client interactions, spanning from individuals to corporate entities, and collaborating closely with experienced fee earners who are deeply entrenched in client relationships.

Key Responsibilities:

• Pursuing overdue invoices and facilitating collections
• Managing a high volume of communications via calls and emails
• Proactively engaging clients to discern reasons for non-payment
• Undertaking administrative tasks such as statement processing and reminders
• Furnishing timely management data and reconciliations for informed decision-making
• Generating regular reports for management and distribution to fee earners
• Balancing debtor ledger accounts
• Proficiency in debt recovery protocols and procedures to facilitate progress
• Oversight of the collections team inbox
• Addressing invoice queries and collaborating with Fee Earners to resolve disputes
• Maintaining awareness of team and individual collection targets, tracking progress accordinglyRequirements:The ideal candidate will possess strong organizational skills, coupled with experience in credit control and debt recovery practices. Highly adept at multitasking and functioning autonomously within a fast-paced environment. They must demonstrate proficiency in managing a diverse debtor portfolio and possess tangible experience in client-facing roles. Proficiency in Excel and foundational accounting knowledge are requisite. Candidates should thrive in managing a varied workload and exhibit a confident yet composed demeanour, especially under pressure. Effective communication skills, both verbal and written, are imperative for collaborative teamwork and engagement with intermediaries.