Concession Manager - London, United Kingdom - Zadig&Voltaire

Description

The role of the Concession Manager is a crucial part of the store and retail function.

Connecting and engaging with the Zadig&Voltaire customers and teams, making the day-to-day activities a success, and leading the store & team performance towards success.

We are looking for someone who is self-driven, attentive to details, reliable, full of energy, approachable with extensive knowledge of fashion and trends of the season and an expert leader in engaging and styling clients.

You are a role model in everything you do and you share your knowledge and skills with your colleagues.

The Concession Manager will welcome and assist customers throughout the entire sales process while supporting & coaching their team towards excellence, always focusing on delivering the highest customer experience.

As a Concession Manager, you are in charge of maximizing store targets, and retail excellence, ensuring your team is motivated in providing optimal and personalized customer service while complying with the Zadig & Voltaire procedures and standards, as well as coordinating with the Department Store teams.

You will build a retail environment that nurtures creativity and employee development