Night - Front Office Receptionist - London, United Kingdom - Ascott Hospitality Management UK Ltd.

    Ascott Hospitality Management UK Ltd.
    Ascott Hospitality Management UK Ltd. London, United Kingdom

    2 weeks ago

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    Description
    Night Receptionist to become part of our Front Office Team at
    Night shifts are 11pm to 7.30am.

    Night Receptionist , you will:
    Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc
    Manage night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies

    Ensure that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts.

    Night Receptionist .

    We focus on your professional and personal development, and we offer:

    Genuine career opportunities within our business
    Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
    A travel allowance for every day you work to contribute to your commuting cost
    A PERKBOX subscription with benefits, retail discounts and savings available from your first day
    Employee Assistance Programme
    Refer a Friend bonus
    Employee Recognition Awards Ceremony and company team parties
    Once you pass your probation, a special staff rate when staying in our European properties
    If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging

    Ascott has about 94,000operating units and more than 64,000units under development, making a total of about 159,000 units in over 900 properties.

    As part of The Ascott Limited, Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests lifestyle and needs, with prime locations in London.

    If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you.