Service Desk Analyst - Manchester, United Kingdom - Owen Daniels Consultancy

Owen Daniels Consultancy

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ROLE - IT Service Desk Analyst

LOCATION - Manchester

SALARY - £30,000 - £35,000

PERMANENT

We have partnered with a global consumables manufacturing company based in Manchester who are going through a period of growth right now and are hiring for an IT Service Desk Analyst on a full-time, permanent basis.

This IT Service Desk Analyst will be joining a market leading organisation, this opportunity has become available as a direct result of business growth and offers career growth, working with new technology and the opportunity to work on a host of exciting newprojects.

Hybrid working is available

The IT Service Desk Analyst will ideally have the following skills/experience:

Windows 7 & Windows 10

Office 36

Building, configuring and troubleshooting Laptops and personal devices
Supporting users remotely and onsite
Network/Wi-Fi connectivity
Excellent communication skills (verbal and written)
Highly organised

- "Can-do" mentality

The IT Service Desk Analyst will be responsible for:

Carrying out user support on a number of devices
Assisting with the development and maintenance of all support documentation
Network patching & connectivity
Supporting Head of IT in the delivery of daytoday support activities and IT projects
Coordinating and escalating IT breakdowns with senior technicians and 3rd parties

This IT Service Desk Analyst opportunity is offering a salary between £30,000 - £35,000 + benefits and hybrid working.