Head of Business Development and Quality Assurance - North East England, United Kingdom - Moving On Durham

Description

Head of Business Development and Quality Assurance

Moving On

Closing date is Friday 10th May following CV shortlisting prospective candidates will need to fill out a full application form.

Job summary

This post makes all of our work possible by managing all aspects of fundraising, business development and quality assurance. This wide ranging and exciting role will ensure we have the funding, the systems and the quality in place to deliver our work to vulnerable and homeless young people at the highest standards.

Key outcomes for this post are raising funds that support our work from Trusts and Foundations which is well established; we would like to significantly develop our corporate and individual giving opportunities through the development of online and face to face marketing opportunities. We are excited about growing our ability to develop our operations through a recent OFSTED registration, and during will start our registration as a Registered Provider of Social Housing

About us

Moving On is the leading independent provider of supported accommodation for young people aged 16-25 across County Durham. This post is a management position reflecting our ambition and the need for us to provide specialist development services to help sustain and grow our charity.

Our aim is to break the cycle of youth homelessness in County Durham. We work with young people individually, using strength based methods to address their challenges. We enable young people's transition from a place of chaotic housing need to a position of security, knowledge and confidence. We relentlessly focus on the needs of our young people, placing their development at the front and centre of our business model.

Our support team is made up of specialist youth workers, supported by a professional housing team. This blend of people allows us to put the development of life-skills first, with specialist input from housing professionals to help young people sustain their tenancies.

Moving On was first established as a project called Durham Night Stop in the late 1980's. The project was a partnership between Durham Churches Group and Durham City Youth Project who were concerned about the poor provision of homeless support and supported lodgings in the City. It operated as a project of the Durham City Youth Project, before becoming formally constituted as Moving on Durham in 1996.

Our vision is that young people are able to live independently and sustainably in the community. We aim to achieve the vision through the delivery of all our charitable programmes and in particular, through the achievement of our core outcomes:

· Young people develop good tenancy management skills

· Young people develop an understanding of their place/role in society

· Young people improve their physical and mental health

We achieve impact through the delivery of our main programmes which include homelessness prevention, property services, housing support and support for young people to move to sustainable independent living in the community.

We are very proud of our success record with our young people, our tenancy sustainment rate currently stands at well over 90% and of the over 400 young people we have provided supported accommodation to over the past 3 years only 6 have reappeared on our referral list giving a success rate of over 98%. We will never force any young person to leave our support until they are ready to live independently regardless of the pressure of the waiting list to do so.

Main duties of the job

This is a great time to join Moving On, where our team is leading on the transformation of vulnerable and homeless young people's access to sustainable living, delivering support and well-being services in their own homes.

You will be a dedicated Fundraising and Operations Professional who will work closely with the Chief Executive to develop our funding, marketing and central services offer. You will have skills in:

Working with Trusts and Foundations to secure Grant Funding Programmes

Developing material for social media, website and external consumption to build the profile of the charity in the local and regional community.

We estimate that over a full calendar year the Head of Business Development and Quality Assurance will raise around £300,000 from the funding community in order to support our charity and the vulnerable young people we work with.

As the charity has grown, quality and assurance have become more important, this role will take a lead on this area growing our capability in our accreditation as an Registered Provider of Social Housing, OFSTED Policy and Programme Development, ISO 9001, Leaders in Safeguarding Awards and new commissioning opportunities.

Closing Date: 10th May 2024

Interviews: W/C 20th May 2024

You must have right to work in the UK

We take Safeguarding very seriously – you must be able to pass an enhanced DBS check and provide 2 references alongside a comprehensive work history. Moving On adopt the highest possible standards to effectively safeguard children and young people in our care. This is accomplished through effective partnership working, appropriate and current staff training and sharing best practice.

For an informal chat about the post please contact Peter Richards on

Moving On offers excellent training and development opportunities, 25 days annual leave pro rata, rising 1 day every year of service to 30 (as well as the option to purchase additional annual leave) EAP health scheme including costs towards eye tests/glasses, dental intervention, physio intervention and shopping discounts alongside a 3% contributory pension scheme. We also offer lots of health and wellbeing initiatives for our staff and promote flexible working for a positive work life balance.

Moving On has organisational responsibility for safeguarding all children and vulnerable adults within our service, part of this is to follow safer recruitment of staff for all appointments. It is also a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of children and young people.

An enhanced criminal records disclosure will be sought in the event of a successful application. Moving On is committed to promoting equal opportunities in our employment practice and service delivery.

The starting salary for the position is £32,000 per annum. Salaries are reviewed every year for appropriateness in the community, inflation and performance. This is a permanent position.

Job description

Main Duties and Responsibilities

Overall Responsibility

The Head of Business Development and Quality Assurancewill work closely with the CEO to deliver the charities fundraising and business development objectives.

The post holder will deliver and support the submission of high quality funding applications to suitable external organisations and develop community fundraising and marketing opportunities

Building upon our existing work the post holder will assist Moving On by providing information, quality assurance through finance and operations teams.

Reporting to

The Head of Business Development and Quality Assurance will report to the CEO.

Responsible for

Any social media / marketing interns assigned to the position, any contractors related to accreditation / development of systems support.

Main Responsibilities

Programme Management and Development:

1. Work closely with the CEO and other members of the team to produce high quality funding applications and budgets in line with the Moving On Durham Business Plan.

2. Work closely with the CEO and teams to support the profile raising, communications and marketing activities of the charity, developing and delivering sustainability for the organisation.

3. Work closely with the CEO to identify potential funding and contract opportunities; contributing to or leading the development of high quality proposals in line with the organisation's targets.

4. Lead on monitoring requirements and ensure all reports or monitoring information and payment requests are submitted to deadlines and are of a high quality.

Team Management:

5. Provide Line Management for any interns / staff assigned to the team. Be a Team Player and contribute to the development of the management team

6. Deputise for the CEO at strategic forums, networking meetings, conferences, seminars and external meetings across the statutory and voluntary sector to influence policy development and enhance impact and reach of services.

Quality Assurance

6. Take the organisational lead on quality assurance though re-accreditation of exiting schemes such as ISO 9001 and development of new accreditation opportunities.

7. Manage grant or service contracts with partner organisations to ensure outcomes, outputs and quality standards are met.

8. Keep abreast of and report on relevant training, good practice, emerging trends and sector developments to ensure that Moving On Durham is a leader in the local sector.

9. Contribute as required to the wider work of the team.

Required Skills, Knowledge and Experience

Essential or highly desirable

· Knowledge of the homelessness or youth work sector.

· Knowledge and practical competence in bid writing/fundraising within a team; finance and budget management.

· A working knowledge of marketing and communications including social media, website and public relations.

· Working knowledge of administration and quality assurance systems.

· Knowledge of local authorities and government structures.

· Knowledge of UK voluntary and community‐based networks related to supported housing and young people's issues.

Desirable

· Tenacity to seek new business and meet or exceed targets

· An excellent communicator making initial contact and sustaining ongoing communication with customers

· Self-motivated and able to set your own goals

· Strong negotiation skills and understand the power of persuasion

· Setting aims and objectives in order to develop and improve an organisation

· Creating reports and presenting findings to senior management to help steer the direction of the next campaigns

Job Type: Full-time

Salary: £32,000.00 per year

Benefits:

• Casual dress
• Company pension
• On-site parking
• Flexible opportunities to work from home

Schedule:

• 8 hour shift
• Monday to Friday

Education:

· A degree in any field that is related to business development such as Marketing, Business Management etc.

Experience:

• Fundraising: 3 years (required)

Work Location: Hybrid remote in Durham, DH1 5HL

Job Types: Full-time, Permanent

Pay: From £32,000.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Fundraising: 2 years (required)

Work Location: Hybrid remote in Durham, DH1 5HL

Application deadline: 15/05/2024