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- One of the most prestigious luxury brands in the world.
- Brand specialises in Accessories, Ready to wear, Jewellery and Homeware
- The store is located in a fast-paced environment.
- Previous management retail experience ideally in the luxury goods
- Ideally expertise in Jewellery & Watches
- Excellent communication and relationship-building skills
- Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity
- Hold morning briefings and motivate the team to achieve the objectives
- Manage the department's sales performance and service standards.
- Sharing sell-thru reports to the Buying & Merchandise team
- Full knowledge of back-office operation, ensuring inbound & outbound deliveries are done effectively, P&L, store activities, stock control, reports
- Lead by example in client recruitment and development of client loyalty through CRM
- To ensure that all staff are trained and know and follow the Company systems
- To report all suspected shoplifters to Loss Prevention officers / and company procedures on security about theft
- Ensure cash handling, credit authorisation, acceptance of cheques, arrangement of staff purchases, reporting of stock, cash, and lost prevention
- To take part in the recruitment, training, evaluation, motivation and development of the staff
- To communicate effectively to develop a stable team and a succession plan for your business
- Oversee and manage employee performance appraisals
- Salary from £55,000 + Bonus
- Monthly benefits Travel / Meal allowances
- Excellent additional company benefits healthcare + pension package
Jewellery Department Manager - London, United Kingdom - 360 Talent
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