Jewellery Department Manager - London, United Kingdom - 360 Talent

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    Job Description

    Company:

    • One of the most prestigious luxury brands in the world.
    • Brand specialises in Accessories, Ready to wear, Jewellery and Homeware
    • The store is located in a fast-paced environment.

    Profile:

    • Previous management retail experience ideally in the luxury goods
    • Ideally expertise in Jewellery & Watches
    • Excellent communication and relationship-building skills
    • Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity

    Responsibilities:

    • Hold morning briefings and motivate the team to achieve the objectives
    • Manage the department's sales performance and service standards.
    • Sharing sell-thru reports to the Buying & Merchandise team
    • Full knowledge of back-office operation, ensuring inbound & outbound deliveries are done effectively, P&L, store activities, stock control, reports
    • Lead by example in client recruitment and development of client loyalty through CRM
    • To ensure that all staff are trained and know and follow the Company systems
    • To report all suspected shoplifters to Loss Prevention officers / and company procedures on security about theft
    • Ensure cash handling, credit authorisation, acceptance of cheques, arrangement of staff purchases, reporting of stock, cash, and lost prevention
    • To take part in the recruitment, training, evaluation, motivation and development of the staff
    • To communicate effectively to develop a stable team and a succession plan for your business
    • Oversee and manage employee performance appraisals

    Offering:

    • Salary from £55,000 + Bonus
    • Monthly benefits Travel / Meal allowances
    • Excellent additional company benefits healthcare + pension package
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