Account Manager - Cheltenham, United Kingdom - Brave Human Capital Group Ltd

Brave Human Capital Group Ltd

Verified Company

Cheltenham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Account Manager

£50k-£60k + company bonus scheme

Hybrid working (3 days a week based in Cheltenham office)
Benefits Include:

25 days holiday + bank holiday
5% contributory pension scheme
Life assurance & private medical insurance
EV salary sacrifice scheme
Employee assistance programme
Free onsite company parking
Cycle2Work scheme
Enhanced maternity & paternity package
Training & development opportunities
What we can offer you:
Personal career opportunities as we scale.
A dynamic team culture with an employeewide bonus scheme linked to annual results.

About the Client

Our client is a leading Telecommunications specialist whose technology is used by thousands of people around the world on a daily basis and we have a top 10 ranking in the Sunday Times Tech Track 100.

They are also recognised as a great place to work andhave achieved Top 100 status in the best small to medium size businesses to work for.

Our client has a dedicated team of technically minded people with a passion for improving customer experience for our retail customers through more efficient communication.

They are a rapid growing telecoms company providing an integrated software and hardwaresolution to some of the biggest names in retail with customers across the globe.

We are now looking for an experienced Account Manager to drive exceptional customer satisfaction, build and nurture high-level relationships with 4 to 6 high-value tier 1 retaileraccounts.

Responsibilities:

Maintaining and growing relationships with tier 1 retailers at executive, managerial and operational level
Driving and delivering exceptional customer satisfaction as the main point of contact for customers, feeding back to internal stakeholders
Growing annual reoccurring revenue through upselling and identifying software opportunities
Developing excellent relationships with key stakeholders internally and externally
Working closely with the product team as the voice of the customer, sharing feedback and industry updates
Organising and leading quarterly business reviewing with senior stakeholders for all your accounts
Leading negotiations and drafting contracts for key client accounts

Requirements:

Previous account management experience working with tier 1 accounts and retailers
Experience working in the Telecoms
Driven and competitive
Excellent attention to detail
Ability to work to deadlines and timescales
Strong contract and negotiation skills with the ability to draft SOW

**Benefits