Admin Support Officer - Lancaster, United Kingdom - Spectrum Community Health CIC

Spectrum Community Health CIC

Verified Company

Lancaster, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will provide comprehensive administration and information services within the Prison Healthcare Department of the Health & Justice Business Unit.

You will work as part of the administration team to provide high quality clerical, administrative, minute taking and reception duties for the physical health, mental health and substance misuse services.

The post holder will provide excellent administration and communication skills and work flexibly in response to the service needs.

They will provide day to day support to the physical health, mental health and substance misuse teams, supporting them in the delivery of a Gold Standard level of patient care.

To receive and deal with all incoming telephone calls and be first point of contact.
Provide a comprehensive administrative service which can include the compilation of reports.
Attend and participate in team and administrative service meetings as required.
Take and transcribe minutes and action tracker as required and cascade to internal and external delegates.
Liaise with prison wings and officers. Ensure that confidentiality of information is preserved at all times.
To manage and coordinate diaries and arrange meetings.
To deal with a variety of administration tasks including photocopying, faxing, ordering stationery, scanning and typing.

You will be required to work flexibly within the core business hours and take day-to-day responsibility for providing administrative support to physical, mental health and substance misuse clinicians within the offender health business unit.

The post holder is required to make decisions and judgements concerning information received in order to prioritise and refer on to the appropriate staff/department, or take appropriate action within pre-agreed boundaries.

Plan and organise own time, manage and prioritise own workload, use initiative and judgement when communicating with managers, clinicians, staff representatives or external contacts to resolve problems.

BE THE DIFFERENCE IN HEALTHCARE
Join our team

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you

Access to NHS Pension
Annual leave on your Birthday
Welcome payment for some posts
Refer a friend scheme
Training and Development opportunities
Flexible Working
Access to Employee Assistance and Health and Wellbeing programmes
Up to 33 days annual leave

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings.

As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

We are building on our ambition to deliver the best in health and wellbeing on a values-driven ethos and to maintain the highest standards of patient care and service.

We are an expanding organisation, but we aim to grow without compromising on quality and social value.
Our Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities
Our Vision

Quality healthcare that makes a difference to people's lives, regardless of circumstances.

Please see attached Job Description and Person Specification for further details on the advertised role.