Community Engagement Executive - London, United Kingdom - Voneus

Voneus
Voneus
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About Voneus


We're proud to be one of the largest rural broadband providers in the country, serving customers up and down the UK.

Our goal is straightforward - to give rural, hard-to-reach communities the same benefits of lightning-fast broadband as you get in the city.

That includes homes, businesses, and complex outdoor sites.


About the Role


The role of the Community Engagement Team is to be the initial 'face' of Voneus, representing our brand in your area and introducing our products and services to potential customers located in rural communities, and to help build and support our customer base.


Reporting to the Community Engagement Regional Manager, you will be responsible for coordinating and supervising activities in your specific area and being the local representative for Voneus.

This is an exciting role where you will be helping to change the connectivity landscape of rural villages and towns in [County], influencing how we engage with communities and where we roll out life-changing gigabit-capable networks to areas with terrible internet connections.


When we roll out fibre and wireless networks, we really make a difference to our customer's lives by helping them stay connected where it matters most.


You will be joining an established Community Engagement Team within Voneus, which is unique because we care about our communities, our customers, and each other.

This is a tight-knit squad of diverse people, so we are looking for someone who is the right fit: someone who is positive, driven, and likes to get stuck in.


This full-time, field-based role will involve regular travel and overnight stays, so you must be comfortable driving distance and being away from home.


Your role will be to:


  • Build relationships with key personnel, residents, and businesses within the community.
  • Support the sales team by gathering quality prospect data to convert to customers.
  • Support the marketing team by gaining information regarding local and county activities.
  • Support the NetOps teams with initial assessments for proposed new networks.
  • Present Voneus and its services at community gatherings, events, and shows.

About you:


  • A team player, has a great personality, a positive attitude, and a strong work ethic.
  • Able to work on their own initiative and with mínimal supervision.
  • Goal and target orientated.
  • Able to communicate effectively and easily, both verbally and written.
  • Knowledgeable of using a CRM, such as Salesforce or Zoho.

Standards and Ethos:


  • Be customercentric in everything you do.
  • Support the business and your colleagues in delivering their objectives.
  • Be open and honest, always representing Voneus in a positive manner.

What we offer in return:


  • 25 days annual leave, plus Bank Holidays and your Birthday off
  • Life assurance
  • Income Protection
  • 8% matching on our Pension scheme
  • Bike to Work and Electric Vehicle schemes.
  • Health Cash Plan
  • Wellbeing and Social initiatives
  • Opportunity to sign up to the Training Events via our Access development portal
  • Employee referral scheme.
  • Monthly employee awards programme

Equal Opportunities
We do not require the services of any recruitment agencies at this time.
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