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Claims Handler - London, United Kingdom - Howden Group Holdings

Howden Group Holdings

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it.

Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

As a Claims handler you will act as the key liaison between the client and the insurer, you will ensure that claims are administered in line with the expected standards, regulatory requirements and that an excellent service level is maintained.

Knowledge/Experience

3-4 years commercial claims experience

Experienced applicants _will be able to demonstrate the following areas of knowledge/expertise (Less experienced applicants will be able to demonstrate these areas following a period of training):
Good understanding general principles of insurance.
Understanding of company objectives and how own role contributes to these.
Good knowledge relating to claims-handling process.
Understanding of broking and underwriting process.
Knowledge of the market within which the company operates including an awareness of competitors, specific territory knowledge, cultural awareness
Awareness of the regulatory environment and requirements.
Specific systems' knowledge relevant to claims processing

Skills/Behaviours- Team player.- Good level of numeracy and literacy.- Good level of communication and interpersonal skills including, written, verbal and face to face- Highly organised, with good planning skills.- Able to work to flexibly to achieve tight deadlines/targets- Able to build sustainable relationships- Able to be proactive and work on own initiative- Resilient and calm under pressure.- Commercial acumen.- Good decision-making skills/analytical.- Able to react to change positively and productively.

Qualifications:

Educated to A level standard
Grade A-C (or equivalent)
Progression towards gaining professional qualifications is desired but not essential

Our Culture:
People First

We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world.

With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world.

But our values haven't changed since day one, when we set out to create a company grounded in:

An employeeownership model
Aligned external investors
The trust and integrity born of friendship
Expertise
Independence

Our focus on being a people-first business has always been at the very heart of Howden.

Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it.

Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.

Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves.

And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone.

Diversity & Inclusion

Permanent