Student Operations Administrator - Bath, Somerset, United Kingdom - Bath Spa University

Description

We are seeking an effective Partnership Operations Administrator to join our small, friendly team in providing executive administrative support to the Senior Management Team within Bath Business School and to the academic staff responsible for the portfolio of partnership provision within the school.

As Partnership Operations Administrator, you will be the administrative 'hub' for ongoing multiple projects, including monitoring moderation, portfolio development and enhancement activities or implementation of new processes or ways of working.

This will include deadlines for key activities such as moderation, suspensions, examination periods, partner reviews, board meetings and other quality assurance processes.

As Partnership Operations Administrator you will also act as a key contact for external partners (including Programme Directors, Lecturers and Administrators) to enable them access to relevant teaching resources and other key academic material.

In addition, you will construct and or enhance systems to monitor programme delivery and assessment points, including monitoring moderation processes to ensure deadlines are met both by the Business School and the partner.

You will deliver excellent customer service, putting students and the business needs of the university at the heart of your work.

You must have a proven ability to work both independently and as part of a team and be able to communicate, liaise and negotiate effectively with a wide range of people including staff, students, members of the public and external clients.