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    Sales Support Administrator - Southampton, United Kingdom - Headphone Revolution Ltd

    Headphone Revolution Ltd
    Headphone Revolution Ltd Southampton, United Kingdom

    2 weeks ago

    Default job background
    Arts / Entertainment / Publishing
    Description

    Sales Support Administrator

    Are you passionate about music and tech-savvy? Do you thrive in a dynamic administrative role? If so, we have the perfect opportunity for you at Headphone Revolution Customer care is at the heart of what we do, which is why we're on the search for an individual with a natural affinity for people to cater to our customers' needs.

    This is an entry-level job and may be an excellent opportunity for recent university graduates keen to kick-start their career in the music and events industry.

    About Us

    Headphone Revolution is the industry leader in wireless audio solutions, revolutionising the way people experience music and audio at events worldwide. Our brands include Silent Disco King and Silent Conference.

    From festivals to conferences to cruise ships, our innovative headphone technology delivers immersive audio experiences like no other. Our clients include Boardmasters, Spotify, Glastonbury and Asos...amongst others.

    About You

    The ideal candidate would be a proactive and customer-based individual with strong interpersonal skills to provide administrative support to our sales operations. Our perfect match would be an individual who is on a pursuit for personal growth, thrives in a fast-paced environment and brings curiosity and fresh ideas to the table, all while having a genuine love for music and an understanding of technology.

    About the Job

    Each day brings different tasks, however a typical day may involve:

    • ● Providing technical support to customers via telephone, email, and web chat.
    • ● Processing orders for dispatch
    • ● Monitoring deliveries/collections
    • ● Gathering and passing leads to the sales team
    • ● Managing CRM databases
    • ● Providing general support to help run the office
    • ● Assisting with events and trade shows

    Salary

    £23,000 - £26,000 pa depending on experience



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