- Part of a 24x7x365 shift rotation
- Ensure stable and reliable network services (e.g. access products, service networks and core network etc)
- Managing major incidents within the network and infrastructure affecting our customer base.
- Day-to-day network and performance monitoring of the UK national network.
- Network troubleshooting and fault analysis; hardware troubleshooting and repair.
- Trouble ticket generation and response; carrier interface and escalations.
- Deployment and maintenance of network monitoring, analysis and reporting tools.
- Application of configuration changes via our change control systems and processes.
- Installation of network hardware and software.
- Provide 3rd level support to the wider business divisions on singleton faults
- Provide incident response and management during periods of network or service failures.
- Produce and maintain project documentation in line with our project processes
- Previous experience of working on network equipment in an IT environment, a large NOC or other such company associated with networking.
- Experience with ticket triage and effective prioritisation
- Ability to work autonomously and manages own workload efficiently
- CCNA certified or equivalent level of knowledge.
- Solid understanding of some or all the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and Firewalling; Routing Protocols (BGP, OSPF, ISIS); MPLS; Ethernet
- Experience with some of the following is preferred: Juniper, Cisco, Adva
- Basic Linux/UNIX skills ideal but not essential.
-
NOC Engineer
2 weeks ago
Edenhale Royton, United Kingdom Permanent, Full timeNOC Engineer · Cisco, Juniper, Networking · Working as an integral part of the Operations team, you will be part of a team that is responsible for managing, maintaining and improving the critical network infrastructure and processes that underpin our consumer and business product ...
-
NOC Engineer
1 week ago
The PSS Group Oldham, United KingdomWorking as an integral part of the Operationsteam you will be part of a team that are responsible for managingmaintaining and improving the critical network infrastructure andprocesses. · While commercial experience as a NOCEngineer in an ISP is beneficial having the aptitude and ...
-
NOC Engineer
1 week ago
Edenhale Royton, United Kingdom Full timeNOC EngineerCisco, Juniper, NetworkingWorking as an integral part of the Operations team, you will be part of a team that is responsible for managing, maintaining and improving the critical network infrastructure and processes that underpin our consumer and business products.Whil ...
-
NOC Engineer
5 days ago
VIQU Rochdale, United Kingdom OTHERNetwork Operations Centre (NOC) Engineer – Rochdale/ Shift Work – £30,000 to £36, % Shift Allowance. · We're partnered up with an award-winning internet services provider who is hiring for a Network Operations Centre Engineer to join their NOC team of 12 engineers. The Network O ...
-
NOC Engineer
1 week ago
CareerBliss Rochdale, United KingdomNetwork Operations Centre (NOC) Engineer – Rochdale/ Shift Work – £30,000 to £36, % Shift Allowance. We're partnered up with an award-winning internet services provider who is hiring for a Network Operations Centre Engineer to join their NOC team of 12 engineers. The Network Oper ...
-
Defence & Availability Centre
1 week ago
General Medical Council Manchester, United Kingdom**Directorate** · Resources · **Job function** · Information Systems · **Location** · Manchester · **Level** · 4 · **Salary** · £29,688 to £49,584 DOE · **Contract** · Permanent · **Closing date** · Sunday 21st May 2023. This post will close earlier should an appointment be made. ...
-
Linux & Storage Specialist
1 week ago
BT Manchester, United KingdomLinux & Storage Specialist · **Job Req ID**:17175**Posting Date**:18 Jul 2023**Function**:Software Engineering**Location**:Deansgate, Manchester, United Kingdom**Salary**:Attractive Salary + Bonus + Benefits**Working Style: Hybrid** · - To explore more about flexible working and ...
-
Regional Coordinator
2 weeks ago
Kone Keighley, United KingdomRegional Coordinator · We are looking for a Regional Coordinator to join our Service team in Keighley. This role is responsible for providing general administrative support within our Doors area of the business for Sales, Engineers & Maintenance Supervisors. · Key activities: · - ...
-
Level 2 Noc Network Team Leader
3 weeks ago
Nasstar Wakefield, United KingdomWE'RE RECRUITING · As one of the UK's fastest growing MSPs, we're on the lookout for a Level 2 NOC Network Team Leader · Location: Wakefield · **Salary**: Competitive base + Benefits · **Job Type**: Permanent · About Nasstar · With an impressive portfolio of customers, supporting ...
-
Network Support Coordinator
1 week ago
Total Care and Support Simonstone, United Kingdom_We are in the unique position of being able to implement ground-breaking digital technology faster, cheaper and more effectively than anywhere else in the world. It is currently undertaking the development and roll-out of a national fixed wireless networkunlike anything else on ...
-
2nd Line Network Engineer
3 days ago
LANGLAND CONSULTANTS LTD Wakefield, United Kingdom**2nd Line Network Engineer** · **Networking, Cisco UCS, Firewalls, NOC, Cisco, Fortinet, Switching, Routing, Network Monitoring tools, LAN, WAN** · **2nd Line Network Engineer** · Do you have a background in supporting network technology - around Cisco, Networking, Switching, Ro ...
-
Head of Noc Services
3 days ago
NG Bailey Group Leeds, United KingdomNG Bailey IT Services are looking for a new Head of Services that will need to successfully manage the implementation and maintenance service activities for the Managed Services contracts and support growth within. · To Head of Services will work with the Head of Projects and the ...
-
Senior Network Operations Centre Engineer
1 week ago
Zen Internet Rochdale, United Kingdom Full time – PermanentThe Vacancy · We're building an inclusive work environment · Here at Zen your gender, race, ethnicity, neurodiversity, sexuality, sub culture, size, introversion, extraversion, family background and everything else that shapes you does matter to us. Because they matter to you a ...
-
Network Operations Centre Engineer
3 weeks ago
Zen Internet Rochdale, United Kingdom Full time – PermanentThe Vacancy · We're building an inclusive work environment · Here at Zen your gender, race, ethnicity, neurodiversity, sexuality, sub culture, size, introversion, extraversion, family background and everything else that shapes you does matter to us. Because they matter to you a ...
-
Network Operations Center Engineer
3 weeks ago
Primis Greater Manchester, United KingdomJob Description · I am looking for an experienced NOC Engineer to join a well known ISP based in Greater Manchester You will be responsible for managing and enhancing critical network infrastructure supporting consumer and business products. Previous ISP/MSP experience is benefic ...
-
Network Operations Center Engineer
3 weeks ago
Primis Greater Manchester, United KingdomI am looking for an experienced NOC Engineer to join a well known ISP based in Greater Manchester You will be responsible for managing and enhancing critical network infrastructure supporting consumer and business products. Previous ISP/MSP experience is beneficial but not essent ...
-
Senior EICA Design Engineer
1 week ago
MWH Treatment Manchester, United KingdomMWH Treatment is looking to strengthen their Engineering Team with a Senior EICA Design Engineer. Based at our Central office, you will prepare, develop and check electrical designs to suit contract requirements. Ensure that EICA designs are deployed effectively, economically and ...
-
Head of SIP
1 week ago
Content Manchester, United KingdomConnex One is a Software-as-a-service (SaaS) company specialising in the development of in-house omni-channel and AI-driven customer engagement platforms. With presence in UK, the USA, South Africa, Australia and Europe, Connex are rapidly expanding to other territories and conti ...
-
Systems IP
4 days ago
Arm Limited Manchester, United KingdomThis position is an excellent opportunity for an experienced and highly motivated verification engineer to join the hardworking System IP team · This is a fast-paced technical role employing the latest hardware design and verification methodologies to develop complex and highly c ...
-
Systems IP
1 week ago
Arm Limited Manchester, United KingdomThis position is an excellent opportunity for an experienced and highly motivated verification engineer to join the hardworking System IP team · This is a fast-paced technical role employing the latest hardware design and verification methodologies to develop complex and highly c ...
NOC Engineer - Oldham, United Kingdom - The PSS Group
Description
Working as an integral part of the Operations team, you will be part of a team that are responsible for managing, maintaining and improving the critical network infrastructure and processes.
While commercial experience as a NOC Engineer in an ISP is beneficial, having the aptitude and demonstrable skills necessary to fulfill this role is more important. Experienced members of the team will help you develop your skills and confidence.
As a valuable member of a diverse team consisting of Network and Infrastructure engineers, your role will involve seamless collaboration with your colleagues. Additionally, you will engage in interactions with various internal and external stakeholders, including 3rd party suppliers, technical support, and provisioning teams. Effective communication skills are crucial as you will need to convey ideas and information at an appropriate technical level based on your audiences understanding.
You will work very closely with the Network Engineering team and as such need to have a good all-round understanding of networks and systems.
Importantly, Network Operations Engineers must develop a solid understanding of the products and processes, they must be keen to learn, able to use their experience and initiative to tackle a broad range of problems and contribute to the growing success.
The requires you to be part of a rota providing 24×7 support for our key ISP services as well as covering both planned and unplanned out of hours work as required.
Working within an ITIL based framework the NOC Engineers ensure network and systems availability and performance, whilst supporting and monitoring key KPIs and SLAs.
The NOC are integral to the Major Incident process, with a NOC engineer being the incident manager, ensuring communications to customer and internal staff are prompt and relevant, ensuring the incident is with the correct resolver group (internal teams or external suppliers), ensuring they give updates and managing the incident to resolution.
You will be part of a wider engineering team managing a variety of engineering and technology based projects covering Connectivity, Security, Network Expansion, Hosting and Cloud solutions.
Reporting to the NOC Team Leader you must have a demonstrated track record within this field. This role commands a board range of skills from networking to systems engineering, enterprise applications to awareness of industry technologies.
Key Responsibilities
Skills & experience
