Desktop Engineer - Belfast, United Kingdom - Ocorian

Description

Ocorian delivers administration and compliance services for funds, corporate, capital markets and private clients.

No matter where in the world our clients' hold financial interests, or however they are structured or need to be supported, we will provide a tailored and personalised solution that is individual to their needs and fully compliant to the needs of their stakeholders, regulators and the investment itself.

We manage over 15,000 structures for 6000+ clients with a global footprint operating from 20+ locations. Our scale offers all our people great opportunities to develop their knowledge and skills and to progress their careers.

Job Description

Purpose of the Role

Reporting to the Infrastructure Manager, the Desktop Engineer will be part of the team responsible for the global IT End-User Computing, including all regional offices.

The role includes the provision of IT services covering Networks, Security, InTune, Email. The role holder will be a subject matter expert on desktop deployments and application packaging/scripting and will be experienced in Desktop and physical desktop deployment tools such as Microsoft SCCM and InTune.

Main Responsibilities

• Intune infrastructure design, setup and maintenance
• Intune device management and maintenance
• Application packaging
• Keeping comprehensive change logs for software updates
• 3rd line support for Intune and applications. Troubleshooting desktop, application and performance related issues.
• Use monitoring tools to identify potential issues before they become user affecting.
• Deployment of server and desktop security updates
• Take part in Ocorian on-call rota
• Participate in the technical aspects of business acquisition tasks involving office integration, data migration and application consolidation.
• Play a key role in the maintenance of Ocorian's global IT environment.
• Work in a risk adverse manner and in accordance with Ocorian security policies.
• Monitoring of Ocorian systems.

#LI-DR1

Qualifications Required

Knowledge, Skills and Experience

• Experience in deploying and maintaining Intune deployments
• Experience in deploying and maintaining Citrix virtual apps and desktops infrastructures
• In-depth knowledge of Windows 10/11 and Server 2019/2022 and their deployment methods
• Experience with Azure Active Directory and Office 365
• Good understanding of Powershell and scripting
• Knowledge of AoVPN
• Understanding of networking protocols and Cisco networking products.

The ideal candidate will have:

• Current working knowledge of Microsoft Intune.
• Experience in the design and installation of Citrix shared desktop environments will be an advantage
• 2+ year's experience in provisioning, managing and supporting of end-user desktop deployment using tools such as SCCM and Intune
• 2+ year's experience working with Microsoft server technologies, Active Directory, Group Policy etc.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

• We are AMBITIOUS – We aim high and are always seeking new ways to delight our people and clients
• We are AGILE – We act on our initiative to get things done
• We are COLLABORATIVE – We achieve more working together
• We are ETHICAL – We behave with integrity at all times