Customer Services Administrator - Birmingham, United Kingdom - McNamara Recruitment

McNamara Recruitment
McNamara Recruitment
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description
Customer Services Administrator

Based in Minworth

£21,000pa - £22,000pa

Monday - Friday, 8:30-5:00pm

Are you an experienced Customer Services Administrator who is looking for a new opportunity to join a busy and well-established company based in Minworth?

Do you want to work in a friendly and busy team where everyone looks out for each other?


My client has been building relationships with the House Building community for over 20 years and they're looking for an experienced Customer Services Administrator to support their established team.

As an experienced Customer Services Administrator your duties will involve:

  • Working closely with the Customer Services Manager, resolving queries and complaints.
  • You will build relationships with existing customers.
  • Handling product recalls and ordering replacement spares.
  • Keeping customer portals up to date.
  • Package and organise couriers to send spare parts direct to customers.
  • Dealing with product malfunctions, warranties and terms of sale.
  • You will need to have previous Customer Services Administration experience, working in a busy environment.

Job Types:
Full-time, Permanent


Salary:
£21,000.00-£22,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Birmingham: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 3 years (required)
  • Administrative experience: 1 year (required)

Language:


  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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