2nd Line Support Engineer Windows Server - Brixworth, Northamptonshire, United Kingdom - Lucid Connect Ltd

Description

2nd Line Support Engineer - Brixworth, Northamptonshire - Permanent

Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider covering enterprise clients across the EMEA region.

Due to ongoing promotions and team expansion, a 2nd Line position has arisen to join a truly fantastic team that provides the highest level of support to provide support and be involved in upgrade projects for a growing customer base.

customer site, working on behalf of a Managed Service Provider who support their Client with any and all IT requirements they require to enhance their technical capabilities and support daily operations.

We are looking for a candidate that has excellent technical and interpersonal skills with experience working for a IT solutions provider previously in a 2nd Line Support Engineer role supporting external customers.

At least 24 months previous IT support experience in a 2nd Line capacity

~ Proven knowledge of Microsoft based server operating systems with emphasis on Windows server 2012/2016/2019 administration.

~ Experienced troubleshooting Microsoft Applications, Active Directory, Office 365, Group Policy etc

~ Ability to install and configure hardware, software and operating systems

~ Proficient in basic TCP/IP switching and network administration, DHCP/DNS

~ Good understanding of PC hardware set-up and configuration

~ A Driving Licence is Essential & a DBS Check will be required

Microsoft Professional Certifications
ITIL Foundation
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