- Lead, manage, motivate, inspire, encourage and develop your Security team and wider estate team to enable and allow them to confidently and consistently deliver an ever evolving residential lifestyle experience across the sites.
- The Security Manager will provide the efficient and effective management of all aspects of estate Security and CCTV management.
- To act as manager on duty sharing this responsibility with other management team members.
- Recruitment, management and supervision of the in-house security team, ensuring the Ballymore brand values are at the centre of our service provision.
- To provide a secure and safe environment for the residents, commercial tenants and staff.
- To be able to use a variety of software systems which are used to manage communication with residents and other stakeholders including use of the resident app for the purposes of managing the business.
- Maintain regular communication with the Property Director, reviewing daily shift reports, monthly reports and meet formally once a month.
- To ensure the security team is conducting constant estate patrols and to provide daily patrols report.
- To ensure the security team is conducting building patrols as part of their duties and acting to identify any shortfalls in service delivery.
- To prepare the team rota and allocate/approve holidays, accordingly, always ensuring we have sufficient staffing levels.
- Ensure appropriate and adequate staffing levels across the portfolio, work closely with the Talent Team interviewing, hiring and training. Management and development of staff in the site-based Team, ensuring that they are motivated and trained to achieve the necessary levels of skills and experience and that they operate to the appropriate service standards and procedures
- Conduct appraisals, reviews and performance meetings with the team.
- Lead and coordinate with the senior management, the six months fire drills and weekly fire tests.
- Be the first form of contact to residents in circumstances of security and safety.
- Deal with any illegally parked vehicles in the estate in the appropriate manner.
- Build a positive and professional relationship with resident's association, stake holders in the estate such as landlords, commercial tenants and housing association. Outside the estate: liaising with the external bodies such as: Police, Tower of Hamlets, noise pollution team etc.
- To work with the site Facilities Management team to define and regularly review the implementation of the Fire and Health & Safety policy, ensuring absolute compliance with all legislation in accordance with all professional best practice guidelines e.g. RICS code of conduct, ARMA and IRPM
- SIA Accreditation
- Strong track record of working collaboratively, diplomatically and effectively with a wide range of people.
- Excellent written and verbal communication skills in English.
- Strong leadership skills that have been developed in a management environment.
- Knowledge and experience security industry, including regulations/requirements
- Management experience within security industry
- Good knowledge of Health & Safety Management in mixed-use developments.
- Extensive experience of leading both in house and externally contracted services in a complex multi-site environment.
- Ability to execute and implement strategic and tactical plans.
- Ability to drive organisational and cultural change to create a sense of community
- The correct approach to energise and encourage others to collaborate effectively while motivating and managing the abilities of the team.
- Knowledge of the Landlord and tenant Act 1985 Supervisory/Management Qualification
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Security Manager - East London, United Kingdom - Ballymore
Description
Security Manager - Permanent, Canning Town
Hours: 40 per week, Monday to Friday
Duties & Responsibilities
Skills, experience & qualifications
Ballymore operates as an equal opportunities employer.