Service Desk Works Planner - Bristol, United Kingdom - Dowry Maintenance (SW) Limited

Dowry Maintenance (SW) Limited
Dowry Maintenance (SW) Limited
Verified Company
Bristol, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Company

Job Profile

Reporting to the Service Desk Manager you will:

  • Raise jobs on our work planning system.
  • Assist in planning and communicating workloads to engineers.
  • Communicate with customers the current status of works.
  • Order materials for jobs.
  • Process expenses claims.
  • Progress jobs with issues.
  • Liaise with our estimations team on quoted works.
  • Build positive and professional relationships with customers, suppliers and subcontractors.
  • Timely and accurate reporting of all Service Desk activities to the Service Desk Manager/ Managing Director, as requested.

You will require:


  • Experience in a similar type of role/industry.
  • Proven administrative and systems experience.
  • Organisational skills with excellent attention to detail.
  • Verbal and Written Communication skills proven at all levels.
  • Ability to work on own initiative and in a team with a strong work ethic.
  • IT knowledge of Microsoft Office.
  • Ability to multitask and to be able to prioritise workload.

Job Types:
Full-time, Permanent


Salary:
£24,000.00-£28,000.00 per year


Benefits:


  • Company pension
  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bristol: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Planning/Scheduling: 1 year (required)
  • Customer service: 2 years (required)
  • Administrative: 4 years (required)

Work Location:
One location

Application deadline: 17/03/2023


Reference ID:
PLAN23

Expected start date: 03/04/2023
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