Service Desk Works Planner - Bristol, United Kingdom - Dowry Maintenance (SW) Limited
1 month ago
Description
Company
Job Profile
Reporting to the Service Desk Manager you will:
- Raise jobs on our work planning system.
- Assist in planning and communicating workloads to engineers.
- Communicate with customers the current status of works.
- Order materials for jobs.
- Process expenses claims.
- Progress jobs with issues.
- Liaise with our estimations team on quoted works.
- Build positive and professional relationships with customers, suppliers and subcontractors.
- Timely and accurate reporting of all Service Desk activities to the Service Desk Manager/ Managing Director, as requested.
You will require:
- Experience in a similar type of role/industry.
- Proven administrative and systems experience.
- Organisational skills with excellent attention to detail.
- Verbal and Written Communication skills proven at all levels.
- Ability to work on own initiative and in a team with a strong work ethic.
- IT knowledge of Microsoft Office.
- Ability to multitask and to be able to prioritise workload.
Job Types:
Full-time, Permanent
Salary:
£24,000.00-£28,000.00 per year
Benefits:
- Company pension
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bristol: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Planning/Scheduling: 1 year (required)
- Customer service: 2 years (required)
- Administrative: 4 years (required)
Work Location:
One location
Application deadline: 17/03/2023
Reference ID:
PLAN23
Expected start date: 03/04/2023
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