Conference & Events Assistant - London, United Kingdom - Convene

Convene

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're seeking a Conference & Events Assistant to join our Operations team at our 22 Bishopsgate London, UK location.

The Conference & Events Assistant will report directly to the Service Manager and this position offers Full Time hours as well as excellent benefits.

What You'll Do:

The Conference & Events Assistant will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services.

In this position, you will interact with our clients and ensure they have a great experience at Convene.

You will work in partnership with the Culinary, Production, Technology teams to ensure we are exceeding the expectations of our clients.

At all times, the Service Technician is expected to be attentive to our clients' needs and make them feel welcomed, important, and relaxed.

We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others.

Our employees carry our Core Values every day:
Genuine, Relentless, Integrity, and Teamwork.

Greet all clients with enthusiasm and friendliness
Maintain a warm and friendly demeanor at all times
Provide worldclass service, in accordance with our Brand Standards
Set up, replenish, maintain, and breakdown Food and Beverage stations
Accommodate special client needs and last minute requests
Develop relationships with clients
Accurately answer client questions about culinary and our spaces in a friendly manner
Read, understand, and execute Program Execution Orders
Follow checklists and Standard Operating Procedures
Set up and breakdown conference rooms and refreshing rooms as needed
Perform facility maintenance
Maintain safe, clean, organized, and wellstocked work areas
Responsible for constant sanitation, organization, and proper food handling
Have full knowledge of menus, recipes, and other pertinent information
Perform opening, midshift, and closing duties in accordance with company standards
Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
Maintain a professional appearance at all times
Maintain professional working relationships with team
Perform additional duties as assigned

What We Look For:

Prior food or banquet service experience
Basic knowledge of food and beverage
1 year of coffee experience, a plus
Proven excellent communication and interpersonal skills
Proven good organizational skills
Must be highly motivated and ready to lead other team members
Proficient in multitasking
Food Hygiene or Food Handling Certificate preferred
Flexible and long hours sometimes required
Ability to move, carry, push, pull and place objects up to 25 pounds without assistance
Ability to reach overhead and below the knees
Ability to stand, sit, and walk for an extended period of time

Who We Are:

We're Here For You:

At Convene, you'll receive:

Excellent health coverage for you and your family
Generous paid time off, including an extra day off for your birthday
Participation in our pension scheme with contributions from Convene
Professional development support
Savings on bikes and equipment through Convene's Cycle to Work programme
A chance to be part of a dynamic, growing team
The opportunity to have a significant impact on your team and the business in the work that you do

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

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