Corporate Receptionist - Newport, United Kingdom - Mitie

Mitie

Verified Company

Newport, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job ref: 26643

Pay rate:
£22,000 per annum

Hours: 40 hours per week

Main Duties

General:

To represent Signature and Network Rail in a proficient, professional and personal manner at all times.
To ensure appearance is maintained to our grooming standards.
To attend any training sessions requested by the management team.
To assist all guests and Network Rail clients with any reasonable requests.
Liaising with Mitie Cleaners, Security & Workplace Management to ensure the site is operating smoothly.
To report any faults or health and safety concerns to the relevant person or department.
To comply with Signature standards for absences/ sickness.

Reception:

Being the first point of contact at the Reception desk while always maintaining a professional and helpful attitude.
To sign in visitors, issuing the health and safety brief.
Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, no show report, stock take of audiovisual equipment, internal auditing and staff passes report.
Receiving daily parcel deliveries and ensuring the recipient is made aware.
Proactively assisting with any client events.
Keeping the front of housetraining packs and documentation up to date.
Weekly stock checks and ordering of required stationary to maintain supplies for front of house.
To provide training for new and temporary team members.
Ensuring all Network Rail Signature health and safety posters and leaflets are up to date and relevant.
Maintain up to date health and safety folders, with direction from the front of house manager.
Making sure the kitchen area is clean and tidy throughout the day & evening.
Checking meeting rooms are cleared down and ready for the following day.
Making sure all milk, coffee and sugar is topped up throughout the day and always kept tidy.

Security**- To remain constantly aware of security and report or act upon any suspicious event or person.

To regularly liaise with the Building security/ onsite Building Manager to ensure we are aware of an issues/risks that may affect the office.

Person Specification

Experience

2 years' previous customer service experience within a reception, switchboard or room booking environment, Qualified First aider or willing to undertake a course.

This would all be beneficial, but experience is not required as all training will be issued.

Skills and Knowledge

Strong communication skills (both written and verbal).
Be experienced with computers and software packages such as MS Outlook, Word, Excel and PowerPoint.
The ability to interact confidently with all levels of the business and guests.

Education or Certification