Head of Facilities Management - Manchester, United Kingdom - Catch 22

Catch 22
Catch 22
Verified Company
Manchester, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Our Client, a privately owned, multi award winning construction and integrated support services business based in the North West are currently on the search for a Head of Facilities Management to join their Senior Management Team.


The main purpose of the role is to have overall responsibility for managing all aspects of our FM Division including driving significant growth whilst complying with company processes and procedures.

You will have Full accountability for all aspects of delivery including H&S, Business Development, Operational and Commercial.

Key Responsibilities for the Head of Facilities Management:

  • Manage client accounts (Key client contact), work closely with Clients, developing long-term, valued relationships to ensure the FM services are delivered in line with expectations and exceeded where possible.
  • Manage KPI & SLA performance, ensuring compliance and excellent results.
  • Comply with Health, Safety and the Environmental requirements in compliance with current legislation and as contained within the company's policies and procedures, working to best practice at all times
  • Growth of division by enhancement of our performance and service offering with existing clients and introduction of new clients to the business.
  • Manage business development of new clients including PQQ and Bid management
  • Work with the management team and client to implement new innovation and ideas
  • Develop and work closely with Supply Chain to maintain effective working relationships, including negotiating rates, SLA's & KPI's
  • Refine and manage processes & procedures
  • Management of FM team including operational, commercial, helpdesk and engineers
  • Weekly meetings, Monthly 121's, Performance Development Reviews, Coaching, distributing workload and ensuring all deadlines are achieved


In return, our client is offering a salary around £60,000 per annum plus a package which includes a car allowance, Pension, Private Healthcare and possible performance related bonus.


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