Business Support Officer - London, United Kingdom - Deekay Technical

Deekay Technical

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide Executive Assistant Support to the Head of Resident Safety & Repairs; Assistant Directors & Director of Housing Management.

To support the Directorate with daily operational and administrative duties as well as facilitating other areas of the department as required.
Manage diaries for the Head of Resident Safety & Repairs; Assistant Directors and the Director, Liaising with internal and external stakeholders, arranging meetings, travel, organising meeting spaces, and ensuring these are well facilitated.
Carrying out various administrative duties around meetings such as minute taking, sharing agendas, providing necessary documents to attendees, and ensuring governance processes are met.
Work with the complaints team to ensure all complaints and councillors queries relevant to the directorate are managed effectively and within timescales.
Liaise with key council officers, Councillors, staff, residents, and external agencies on behalf of the Directorate.
Work with HR to support recruitment. Ensure that HR processes are followed. Assist with the end to end recruitment process from business case approval through to interview, appointment details, and on boarding.
Monitor and update the progress of service plans across the Directorate including preparing regular updated plans the Housing Management Team (HMT).
Contribute to the development and maintenance of all clerical and administrative support systems and processes for the Directorate.
Update internal office information promptly whenever staff changes occur, including information kept for Health and Safety purposes and keep other staff in the Directorate updated on administrative matters when necessary.
Take responsibility for understanding and continually increasing your knowledge of the function and purpose of the work of all sections within the office and the wider context in which it functions. This includes knowledge about all other area housing offices, Board members, other sections of the service and the Council, local councillors and MPs, Residents Associations, and external agencies and companies.