Catering Team Leader - Dudley, United Kingdom - The NEC Group

The NEC Group

Verified Company

Dudley, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CATERING TEAM LEADER

Dudley Zoo

Any 5 from 7 Contract
***Are you wild about animals? We have a fantastic opportunity for a animal-loving Team Leader to join the Amadeus team at
Dudley Zoo.

Amadeus, multi award-winning caterers, are a division of the NEC Group operating at venues and events in Birmingham and beyond including the NEC, the ICC, Resorts World Arena, the VOX and Utilita Arena Birmingham.

We have a fantastic opportunity available to join the animals and us at
Dudley Zoo at
Dudley Zoo as a Team Leader who can cover all aspects of catering operations on a day-to-day basis running numerous outlets situated across the venue.

You will also need to support a wide range of hospitality events and conferences.

Reporting into the Catering Operations Manager, your primary responsibilities will be to support the smooth running of all aspects of the catering services.

You will be responsible for delivering excellent standards of customer service, presentation, and food quality. We are looking for a Team Leader to help drive performance and excellence.

Your role will be predominately based at Dudley Zoo however at times you may be required to work at the group's other venues and events.

If you are a dedicated individual who is passionate about delivering excellent standards to our customers and you are roaringly friendly and eagle eyed for high standards, then we want you ewe in to join our team

You must have a flexible approach to work in a 7 day a week operation - hours can vary each week depending on the nature and volume of the business hours will include weekends and bank holidays.

Your duties will cover the following:

Assist in controlling Food & Beverage stocks, personnel and equipment
Responsible for delivering high standards of cleanliness, presentation, safety and hygiene in all areas
To ensure you, and those others working within your areas of responsibility do so in accordance with current, applicable health & safety / fire safety legislation and group health & safety policies, procedures and arrangements.
To implement and manage those group health & safety / fire safety policies, procedures and arrangements as applicable to your work activities and working environment
To accurately record and keep daily food safety controls
Ensure staff comply with cash handling procedures
Train and motivate staff to use upselling techniques and to understand promotions
Coach and lead a team to deliver excellent standards of customer service
Ability to build and lead an effective team
Able to supervise up to 20 workers within a catering unit meeting daily sales targets
Motivate, coach and develop a team
Excellent communication skills and can communicate effectively at all levels including client and their own team
Assist in the planning and preparation
Able to team lead at least two different catering styles of outlet e.g. self

- service restaurant and bar

Assist with basic food preparation as required
Attend management meetings and training courses as required
Ability to deliver change and new ideas
Computer literate

The role will require energy, confidence, problem solving skills and some previous supervisory experience.

In return you will receive training, great opportunities to progress and get to work with people who enjoy what they do and offer great and fast service to all their customers.

We are looking for someone who has previous supervisory experience in a related industry such as Restaurants, Pubs, Bars, Contract Catering, Hotels, Leisure or Food, Retail preferred but not essential.

However, experience of working in a fast paced customer focused environment is essential.

If you are a dedicated individual who is passionate about the delivery of high standards then we would like to meet you We feel it the moment we walk into one of our venues - a fun, welcoming vibe created by people who genuinely enjoy the work they do, and who don't mind sharing their enthusiasm with others.

If that sounds like you, then let's talk

Other Benefits Include:

25+ day's holiday; group personal pension; private medical; meal entitlements; free parking; dental, cash health and holiday buy flexible option and many more great benefits.

Eligibility - You must be eligible to live and work in the UK to be considered for this position.