Head of Performance - London, United Kingdom - Guardian News & Media

Guardian News & Media

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Guardian is a global news organisation that delivers fearless, investigative journalism - giving a voice to the powerless and holding power to account.

We unite award-winning journalists, top-tier professionals, and digital experts from varied backgrounds and provide a dynamic environment focused on growth, training, and an inclusive culture.

We are now looking for a
Head of Performance to join the Digital Reader Revenue team.

You'll play a critical role in devising and executing strategies that drive subscription growth, retention, and revenues. This involves utilising data-driven insights and fostering collaboration across departments.

About the Role

Evaluate and optimise commercial opportunities across all marketing levers
Investigate, interpret and improve key metric performance such as customer lifetime value, upsell, engagement, visit frequency
Analyse and assess subscription pricing models, optimising them to maximise revenue and customer retention globally
Lead the global commercial budget and forecasting process
Collaborate with proposition and strategy teams to build robust business cases that align with overall business objectives
Regularly review performance, tracking progress, anticipating performance issues and strategising solutions.

About You

Strong commercial acumen
Proven expertise in driving performance in subscription businesses
Proficiency in advanced data analysis tools and techniques
Exceptional analytical skills, with the ability to interpret complex data and deliver actionable insights
Strong communication and collaboration skills to liaise with both technical and nontechnical team members
High attention to detail and an unwavering commitment to data accuracy.

At the Guardian, many of our staff work flexibly and we will consider all requests for flexible working arrangements.

How to Apply

To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for.

Benefits at the Guardian

Culture & Wellbeing
We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace.

You will also have the opportunity to hear unique insight from our journalists in our morning conference, a live discussion on the news story of the day.

We offer great tools to help you prioritise your wellbeing including free yoga and pilates. These run alongside our corporate gym membership and cycle to work scheme.

Learning & Development
We encourage personal and professional growth.

Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

Our Working Environment
We take pride in our surroundings and are pleased to offer versatile meeting rooms and colourful communal areas. We have a brilliant canteen that caters to breakfast, lunch and dinner, with views overlooking Regent's Canal.

Additional Benefits & Policies
We offer 30 days annual leave per annum, plus an additional 5 day holiday purchase scheme. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age).

We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving.

Season ticket loans are also available.

You are entitled to life cover, income protection, healthcare, sick pay and eye tests. You can also opt in to dental insurance.

We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.

Job Number

216

Location

London, United Kingdom

Business Area

Acquisition

Employment Type

Full time