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- Collaborates with Managing Shareholder, Talent Services (human resources), and other Business Directors and exercises judgment to ensure sound business practices, facilitative management, and positive culture in the office
- Leads operational/administrative managers, in conjunction with the managers' national department directors, including when multi-administrative department matters are encountered
- Seeks opportunities to reduce the administrative load on Managing Shareholder by providing quick, concise, and accurate information while also anticipating their needs
- Provides support to Practice Group Department Leaders on ad hoc operational issues
- Routinely prepares officewide communications and policies, monitors adherence, and consistently and practically enforces compliance with those policies and firm policies
- Collaboratively manages accounting/finance/revenue management functions of the office; develops and oversees office budgeting
- Partners with the talent services and talent acquisition teams to attract, retain, and develop the office's talent both attorneys and professional staff
- Assists the Managing Shareholder with the facilitation of the annual lawyers compensation review process
- Leads the annual staff compensation review process
- Liaises with the marketing, technology, records management, office services, hospitality, reception, and facilities team to provide the highest degree of client service in the office and troubleshoots daily issues
- Plays key role in expansion and renovations efforts and office space planning; manages office assignments and relocations
- Continually reviews staffing levels to maintain effective staffing ratios and monitors paralegal usage and workflow as needed
- Assists with integrating new attorneys, including lateral shareholders, into the firm; works with departing attorneys and administrative managers on exit procedures; organises capital contributions for shareholders
- Directly engages where and when needed to support office operational functions to ensure office needs and services are met
- Reviews and approves/denies expense reports submitted for reimbursement by attorneys and staff in accordance with firm and office policies
- Plays key role in the annual Financial Statements and the SRA audit
- Oversees the London office monthly payroll
- Responsible for submission of annual tax reports such as P11Ds and PSA (Paye Settlement Agreement)
- Creates and fosters a collegial environment of teamwork and esprit de corps Skills & Competencies:
- Demonstrated ability to provide outstanding client/customer service ethic, meet high quality standards for services and meet or exceed internal and external client expectations
- Business acumen must include uncompromising integrity, sound leadership experience, and the ability to effectively manage change
- Willingness and ability to adapt one's management and communication styles based on the situation, audience, and cultural needs
- Excellent emotional intelligence, interpersonal and communication skills (oral and written), professional demeanor, and presentation
- Analytical with strong problem-solving and decision-making skills, takes initiative and uses good judgment, excellent listening and follow-up skills
- Ability to apply financial information in a dynamic business environment to not only keep fundamentals strong, but to influence positive change
- Knowledge of the Law Society Accounting rules as will be COFA(Compliance Officer for Finance and Administration) for the London office
- Proven success in working well, being influential, and communicating effectively with senior leadership and staff, including presenting ideas in a clear, succinct manner
- Highly motivated with the ability to manage multiple priorities, deliver on-time work products, and move projects along with minimal prompts
- Adapt to a fast-paced, high pressure environment to achieve business goals and objectives Qualifications & Prior Experience:
- Bachelor's Degree in Business, Organization Development, Finance & Accounting, Human Resources, or related field required
- Ten years of experience in a management or leadership position in a professional services organization
- Strong business experience in human resources, accounting, finance, marketing, technology, and facilities management
- Proficiency with Windows-based software and Microsoft Office Suite, including Word, Excel, and Outlook
- Exceptional computer skills with the ability to learn new software applications quickly
Business Director - London, United Kingdom - Greenberg Traurig, LLP
Description
Position Summary:
The Business Director will lead and manage the daily operations and administration for approximately 140 attorneys and 60 professional staff employees for the London office and closely collaborate with the office's Managing Shareholder, the Chief Operating Officer, and Chief Financial Officer to support and reinforce the culture, provide strong leadership for strategic initiatives, and implement firm-wide objectives.
Duties & Responsibilities: