Director of Operations - London, United Kingdom - Carey & Carey Consulting

Description

Are you an experienced and dynamic Operations Director looking for a new challenge in the Healthcare sector? Do you have a passion for driving growth, quality, efficiency and innovation?

Would you like to work for a leading provider of person centred care and support solutions, who's ethos is to strive to develop the life skills of our service users, so that they can better engage with their own communicate and with society as a whole.

If you have a proven track record in operations management within the sector, then we would love to hear from you.

Purpose & Key Responsibilities

Purpose of Role
To provide dynamic and strategic leadership of the company's day to day operations across departments ensuring its compliance, growth and long-term success.
Design and deliver company strategy via robust business planning and project management.
Deliver against annual objectives as determined by the executive team.

Key Responsibilities

• Develop and execute strategies for business expansion, identifying new opportunities for growth.
• Collaborate with the executive team to set and achieve business goals and objectives.
• Analyse performance data and make data-driven decision to improve operational processes.
• Ensure compliance with relevant legislation, regulations and industry standards.
• Implement and monitor quality assurance processes to uphold high standards of care.
• Oversee and manage a diverse team, providing leadership and direction.
• Conduct regular performance review and ensure ongoing professional development.
• Cultivate a positive and inclusive work environment.
• Manage day to day operations, ensuring efficiency and effectiveness.
• Develop, improve and implement operational plans, policies and procedures to meet company goals.
• Build and maintain strong relationships with key stakeholders, including clients, regulatory bodies and partner organisations.
• Foster relationships with clients, families, and external partners to enhance service delivery and satisfaction.
• Manage crisis situations effectively ensuring the safety and well-being of clients and staff.
• Represent the company in industry forums and at events.
• Evaluating overall company performance by implementing appropriate measurements, checks and balances to determine progress and inform appropriate business decisions.
• Monitor and manage budgets, financial reports, and resource allocation.
• Provide necessary management reporting and appropriate feedback mechanisms for areas of responsibility.
• Anticipate and forecast trends and patterns associated with company performance and the wider marketplace.
• Maintain professional and industry knowledge through appropriate CPD and complete appropriate training/qualifications where necessary.

Skills, Knowledge and Expertise

Dynamic and strategic leader with a proven track record of driving business growthFocus on quality and complianceProven track record of team and people management.Excellent written and verbal communication and interpersonal skills.Able to adapt, motivate and encourage positive change.Strong financial acumen.Profound understanding of the healthcare sector.Passion for elevating the quality of care provided by the organisation.Proficient in Microsoft Office packages (including Word, Excel and Outlook).Familiar with CRM and healthcare management software solutions.Relevant degree in business, healthcare management or related field.Membership of professional bodies such as Chartered Institute of Management or CIPD.A minimum of 8 years experience in a senior management role within the healthcare or social care sector.A proved track record of successfully growing and managing operations in a similar setting.Strong understanding of regulatory requirements and quality assurance processes.Knowledge of the Care Quality Commission and membership in Skills for Care.

Benefits

• EMI Scheme
• Tech Scheme
• Cycle to Work Scheme
• Health Insurance
• Extra Holiday for Birthday
• Hybrid Working

Carey & Carey Consulting is a small bespoke provider of Human Resource solutions including recruitment services. Challenging the traditional agency model, we provide a fractional in house recruitment team service and deliver. We taking the time to understand our clients business's and ensure that great people who really fit are hired into roles.